Job Description

Title: Security Operations Center Assistant (SB-2) - UNDSS

Company Name: United Nations World Food Programme (WFP)

Vacancy: --

Location: Dhaka

Salary: Negotiable

Published: 25 Apr 2024

Education:
∎ A minimum of a Higher Secondary Certificate (HSC) is required.
∎ Relevant training and experience can be considered as viable alternative to a degree.

Requirements:

Additional Requirements:
∎ Work experience related to operational communications and direct interaction with a broad range of clients.
∎ Prior working experience within the UN system, an international NGO, or another international organization is desirable.
∎ Computer skills and information management/processing experience.
∎ Good understanding of computer-based tools such as MS Office Suite (MS Word, Excel, Power Point etc) and other computer, web/internet based and smartphone applications.
∎ Experience with radio, satellite and web-based communications is an asset.
∎ Ability to work on a rotational shift basis that includes nights, holidays, and weekends.
∎ Excellent command (written and spoken) of the working UN language(s) used for official communications in the operational area is essential;
∎ Knowledge of local language(s) used in operational area is essential;
∎ Working knowledge of English is desirable.
∎ Experience:
∎ Work experience related to operational communications and direct interaction with a broad range of clients.
∎ Prior working experience within the UN system, an international NGO, or another international organization is desirable.
∎ Other Skill and Requirements:
∎ Computer skills and information management/processing experience.
∎ Good understanding of computer-based tools such as MS Office Suite (MS Word, Excel, Power Point etc) and other computer, web/internet based and smartphone applications.
∎ Experience with radio, satellite and web-based communications is an asset.
∎ Ability to work on a rotational shift basis that includes nights, holidays, and weekends.
∎ Language Requirements:
∎ Excellent command (written and spoken) of the working UN language(s) used for official communications in the operational area is essential;
∎ Knowledge of local language(s) used in operational area is essential;
∎ Working knowledge of English is desirable.

Responsibilities & Context:
∎ Receives, transmits or relays security and safety messages and information on behalf of the Designated Official/Senior Security Personnel (as applicable) via all identified means of communication to personnel.
∎ Notifies the respective UNSMS organization security focal points when their personnel are involved in a security or safety incident.
∎ Closely monitor all open media sources in order to capture and validate security-related incidents which could affect UNSMS directly or indirectly.
∎ Ensure that the collected information is properly validated and assessed credibility-wise.
∎ Maintains records and logs of actions and communications undertaken to support operations and security or safety incidents or any other critical communications.
∎ Maintains maps/overlays/status boards within the SOC to ensure data remains current.
∎ Maintains the contact details of the response emergency services and support structures of host government, local authorities and contracted private security companies; direct personnel to the nearest one during security or safety incidents.
∎ Conduct daily monitoring of local media (print and electronic, including social media) for security incidents / reports/ information as projected on United Nations, UN in Bangladesh as well as incidents / developments in the country.
∎ Record security incidents on database taking into consideration the requirements of gender sensitivity and confidentiality.
∎ Operate all communications tools Cell Phone, Smart phone, and web-based application.
∎ Operate Security communication system very high frequency (VHF) High Frequency (HF) equipment.
∎ Conduct periodic radio checks and prepare report of compliance.
∎ Send emergency alerts through all available communication means when required as instructed.
∎ Door Key Management/Custodian of all UN Floor Keys in IDB Bhaban.
∎ Coordination security arrangements with Law Enforcement Agencies during Field Missions.
∎ Enable staff head Count of All AFPs during an Emergency in collaboration with the respective Agency Wardens and prompt reporting to supervisor.
∎ Maintain sensitivity to Gender issues including confidentiality on any incident affecting women.
∎ Perform all other duties as assigned by Security Advisor (SA).
∎ Under the overall guidance of the UNDSS Security Advisor (SA) the key functions of the incumbent are:
∎ Receives, transmits or relays security and safety messages and information on behalf of the Designated Official/Senior Security Personnel (as applicable) via all identified means of communication to personnel.
∎ Notifies the respective UNSMS organization security focal points when their personnel are involved in a security or safety incident.
∎ Closely monitor all open media sources in order to capture and validate security-related incidents which could affect UNSMS directly or indirectly.
∎ Ensure that the collected information is properly validated and assessed credibility-wise.
∎ Maintains records and logs of actions and communications undertaken to support operations and security or safety incidents or any other critical communications.
∎ Maintains maps/overlays/status boards within the SOC to ensure data remains current.
∎ Maintains the contact details of the response emergency services and support structures of host government, local authorities and contracted private security companies; direct personnel to the nearest one during security or safety incidents.
∎ Conduct daily monitoring of local media (print and electronic, including social media) for security incidents / reports/ information as projected on United Nations, UN in Bangladesh as well as incidents / developments in the country.
∎ Record security incidents on database taking into consideration the requirements of gender sensitivity and confidentiality.
∎ Operate all communications tools Cell Phone, Smart phone, and web-based application.
∎ Operate Security communication system very high frequency (VHF) High Frequency (HF) equipment.
∎ Conduct periodic radio checks and prepare report of compliance.
∎ Send emergency alerts through all available communication means when required as instructed.
∎ Door Key Management/Custodian of all UN Floor Keys in IDB Bhaban.
∎ Coordination security arrangements with Law Enforcement Agencies during Field Missions.
∎ Enable staff head Count of All AFPs during an Emergency in collaboration with the respective Agency Wardens and prompt reporting to supervisor.
∎ Maintain sensitivity to Gender issues including confidentiality on any incident affecting women.
∎ Perform all other duties as assigned by Security Advisor (SA).
∎ View mail advertisement by the link below.

Employment Status: Full Time

Job Location: Dhaka

Apply URL::

Apply Procedure:

Company Information:
∎ United Nations World Food Programme (WFP)
∎ UN Offices, IDB Bhaban, E/8-A, Rokeya Sharani, Sher-e-Bangla Nagar, Dhaka-1207, Bangladesh, GPO Box 2488, Dhaka-1000

Address::
∎ UN Offices, IDB Bhaban, E/8-A, Rokeya Sharani, Sher-e-Bangla Nagar, Dhaka-1207, Bangladesh, GPO Box 2488, Dhaka-1000

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 9 May 2024

Category: NGO/Development