Sales Support Executive

Job Description

Title: Sales Support Executive

Company Name: Smart Air Bangladesh

Vacancy: --

Age: 18 to 45 years

Job Location: Dhaka

Salary: Tk. 30000 - 35000 (Monthly)

Experience:

• 2 to 5 years
• The applicants should have experience in the following business area(s): Engineering Firms, Research Organization, Third Party Auditor (Quality, Health, Environment, Compliance, Technical Infrastructure

Published: 2026-06-08

Application Deadline: 2026-06-30

Education:

• Diploma in Engineering in Civil, Mechanical, or Computer engineering or a related technical field.
• Bachelor in Engineering (BEngg) in Civil, Mechanical, or Computer engineering or a related technical field.

Requirements:

• 2 to 5 years
• The applicants should have experience in the following business area(s): Engineering Firms, Research Organization, Third Party Auditor (Quality, Health, Environment, Compliance, Technical Infrastructure

Skills Required: Communication and interpersonal skill,Electrical Installation and Maintenance,Electro Mechanical Work,Fluent in English,Instrumentation and Sensor Installation and Commissioning,Inventory Management,Observation and recording,Project Coordination,QC Inspector,Sensors

Additional Requirements:

• Age 18 to 45 years

• Strong interpersonal skills with the ability to communicate effectively with diverse stakeholders, from homeowners to site managers.
• Proficiency in using mobile data collection tools and GPS devices for accurate site documentation.
• Physically fit and willingness to travel extensively throughout Dhaka via motorcycle or public transport.
• Comfortable working in varied field conditions, including installing sensors to houses, roofs, or balconies, and outdoor sites in all weather in compliance with OHS protocols.
• Practical hands-on ability to use basic hand tools for mounting equipment on various surfaces (walls, poles, rooftops).
• Highly organized with a knack for inventory tracking and scheduling multiple site visits across Dhaka.
• Fluency in Bengali is essential; can speak English for reporting and documentation purposes.

Responsibilities & Context:

About Smart Air Bangladesh

Smart Air Bangladesh is a social business on a mission: making clean air accessible to everyone in Bangladesh through affordable technology, transparent data, and meaningful public engagement. We design and distribute high-quality, low-cost air purifiers and deploy air quality monitoring networks that put real data into the hands of communities, researchers, and policymakers. Founded as part of the global Smart Air network, our Dhaka team works lean, moves fast, and holds ourselves to the same standard we ask of the air: clear and honest.

Join us at Smart Air Bangladesh and play a pivotal role in building a cleaner, healthier future for Bangladesh!

About the Role

We’re looking for a proactive and people-focused Sales Support Executive who can help us build stronger relationships with our customers after they’ve made a purchase. This isn’t a high-pressure sales job. Instead, it’s about connecting with people, helping them understand how to maintain their air purifiers, and being a trusted point of contact for their clean air journey.

This role is ideal for someone with 2 to 3 years of experience, who wants to keep growing and developing in a supportive, purpose-driven environment. You’ll learn on the job, gain experience with campaign planning and service coordination, and gradually take on more responsibility.

If you want to move toward a mid-level or senior role, this is the stepping stone.

Key Responsibilities

Customer Engagement & Relationship Building

• Call existing customers to remind them about filter replacement and service options.

• Explain why clean filters matter and how to get the most out of their air purifiers.

• Handle questions and concerns with empathy and professionalism.

Service & Support

• Help schedule filter replacements, servicing, or air quality checkups.

• Learn to support on-site customer visits, and later, carry out your own.

• Update customer records and keep track of interactions in our database.

Outreach & Campaigns

• Support the sales team with phone, WhatsApp, email, and Facebook outreach.

• Collaborate on campaigns and later, design your own outreach initiatives.

• Spot upselling opportunities for accessories or new purifiers.

Admin & Reporting

• Help with drafting invoices, delivery notes (challans), and logging customer visits.

• Keep organized, accurate records for sales and service follow-ups.

Who We Are Looking For

You enjoy talking to people and making them feel heard. You’re friendly, dependable, and confident picking up the phone. Most importantly, you find purpose in helping others live healthier lives.

Job Other Benifits:

• Provident fund,Mobile bill,Over time allowance,Profit share,Insurance
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

• Leave: Paid time off

• Career Development: Training, mentorship, and opportunities for career development

• Employee discount: On Smart Air purifiers & filters

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Sales Representative (SR)