Sales & Customer Service Executive

Job Description

Title: Sales & Customer Service Executive

Company Name: Layaana

Vacancy: 10

Age: 18 to 32 years

Location: Dhaka (Jatrabari, Rayerbag ...

Salary: Tk. 12000 - 18000 (Monthly)

Experience:
∎ 1 to 5 years
∎ The applicants should have experience in the following business area(s):E-commerce, E-commerce Startup, F-commerce

Published: 21 Feb 2025

Education:
∎ Bachelor of Science (BSc), Bachelor of Commerce (BCom), Bachelor of Arts (BA), Master of Business Administration (MBA), HSC (BMT)

Requirements:

Additional Requirements:
∎ Age 18 to 32 years

Responsibilities & Context:
∎ Communicate with customers via phone calls, messages, and online platforms to assist with orders and inquiries. Persuade potential customers to place new orders and provide excellent after-sales service. Maintain records of customer interactions, feedback, and sales data. Ensure a high level of customer satisfaction by resolving complaints and providing accurate product information.Work in shifts as per company requirements.Meet or exceed monthly sales targets as set by the company.Achieve a specific number of orders per week/month based on team goals.Increase customer engagement and repeat business by upselling and cross-selling Layaana products.

Skills & Expertise:

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Jatrabari, Rayerbag, Shonir Akhra)

Company Information:
∎ Layaana
∎ Gas Road,Rayerbag,Jatrabari,Dhaka.
https://layaanabd.com
∎ Layaana is a leading modest fashion brand in Bangladesh, specializing in high-quality Islamic wear such as khimars, burqas, and hijabs. We are committed to providing elegant, comfortable, and full-coverage clothing designed with export-quality fabrics. Our goal is to empower women with modest yet stylish apparel while maintaining teh highest standards of quality and customer satisfaction.

Address::
∎ Gas Road,Rayerbag,Jatrabari,Dhaka.
∎ https://layaanabd.com
∎ Layaana is a leading modest fashion brand in Bangladesh, specializing in high-quality Islamic wear such as khimars, burqas, and hijabs. We are committed to providing elegant, comfortable, and full-coverage clothing designed with export-quality fabrics. Our goal is to empower women with modest yet stylish apparel while maintaining teh highest standards of quality and customer satisfaction.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 3 Mar 2025

Category: Sales Representative (SR)

Interested By University

University Percentage (%)
National University 4.44%
Prime University 2.22%
2.22%
Jagannath University 2.22%
Daffodil International University 2.22%
Stamford University Bangladesh 2.22%
University of Development Alternative (Uoda) 1.11%
Al-Haj Mockbul Hossain University College 1.11%
Satkhira government College 1.11%
Haji jamal uddin College 1.11%

Interested By Age Range

Age Range Percentage (%)
20-30 83.33%
31-35 11.11%
36-40 1.11%
40+ 1.11%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 85.56%
20K-30K 8.89%
40K-50K 2.22%
50K+ 3.33%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 12.22%
0.1 - 1 years 23.33%
1.1 - 3 years 32.22%
3.1 - 5 years 13.33%
5+ years 18.89%

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