Sales & Customer Service Executive

Job Description

Title: Sales & Customer Service Executive

Company Name: Layaana

Vacancy: 10

Age: 18 to 32 years

Location: Dhaka (Jatrabari, Rayerbag ...

Salary: Tk. 12000 - 18000 (Monthly)

Experience:
∎ 1 to 5 years
∎ The applicants should have experience in the following business area(s):E-commerce, E-commerce Startup, F-commerce

Published: 21 Feb 2025

Education:
∎ Bachelor of Science (BSc), Bachelor of Commerce (BCom), Bachelor of Arts (BA), Master of Business Administration (MBA), HSC (BMT)

Requirements:

Additional Requirements:
∎ Age 18 to 32 years

Responsibilities & Context:
∎ Communicate with customers via phone calls, messages, and online platforms to assist with orders and inquiries. Persuade potential customers to place new orders and provide excellent after-sales service. Maintain records of customer interactions, feedback, and sales data. Ensure a high level of customer satisfaction by resolving complaints and providing accurate product information.Work in shifts as per company requirements.Meet or exceed monthly sales targets as set by the company.Achieve a specific number of orders per week/month based on team goals.Increase customer engagement and repeat business by upselling and cross-selling Layaana products.

Skills & Expertise:

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Jatrabari, Rayerbag, Shonir Akhra)

Company Information:
∎ Layaana
∎ Gas Road,Rayerbag,Jatrabari,Dhaka.
∎ https://layaanabd.com
∎ Layaana is a leading modest fashion brand in Bangladesh, specializing in high-quality Islamic wear such as khimars, burqas, and hijabs. We are committed to providing elegant, comfortable, and full-coverage clothing designed with export-quality fabrics. Our goal is to empower women with modest yet stylish apparel while maintaining teh highest standards of quality and customer satisfaction.

Address::
∎ Gas Road,Rayerbag,Jatrabari,Dhaka.
∎ https://layaanabd.com
∎ Layaana is a leading modest fashion brand in Bangladesh, specializing in high-quality Islamic wear such as khimars, burqas, and hijabs. We are committed to providing elegant, comfortable, and full-coverage clothing designed with export-quality fabrics. Our goal is to empower women with modest yet stylish apparel while maintaining teh highest standards of quality and customer satisfaction.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 3 Mar 2025

Category: Sales Representative (SR)