Sales & Client Success Executive

Job Description

Title: Sales & Client Success Executive

Company Name: ZAZA STUDIO

Vacancy: 2

Age: Na

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, Call Center, BPO/ Data Entry Firm, Telecommunication, E-commerce, Advertising Agency, Advertising Technology (AdTech) Startup

• Bachelor/Honors

• At least 3 years
• The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, Call Center, BPO/ Data Entry Firm, Telecommunication, E-commerce, Advertising Agency, Advertising Technology (AdTech) Startup

• Only Female

Job Context

We are looking for a confident and results-driven Sales & Client Success Executive with experience communicating directly with international clients, preferably US-based customers.

The ideal candidate should be comfortable handling sales conversations, making outbound calls, qualifying leads, following up with prospects, booking meetings or demonstrations, closing opportunities, and maintaining strong long-term customer relationships.

Candidates with previous experience in call centers, telesales, business development, customer service, client success, or international campaigns will be strongly preferred.

Job Responsibilities

• Communicate professionally with US and international prospects and customers through phone calls, email, and online meetings.

• Make outbound calls and handle relevant inbound customer inquiries.

• Generate and qualify leads based on customer needs, interest, budget, and decision-making ability.

• Identify potential customers and business opportunities.

• Book appointments, meetings, and product or service demonstrations.

• Present products and services clearly and confidently.

• Understand customer needs and recommend appropriate solutions.

• Handle objections professionally and move prospects toward the next stage of the sales process.

• Conduct regular follow-ups with leads and prospects.

• Negotiate and support the closing of sales opportunities.

• Maintain relationships with existing customers.

• Assist customers during onboarding and provide ongoing support when required.

• Handle client concerns and coordinate internally to resolve problems.

• Identify opportunities for renewals, upselling, and cross-selling.

• Maintain accurate customer and lead information in CRM systems.

• Track sales activities, follow-ups, conversions, and pipeline progress.

• Work toward daily, weekly, and monthly sales targets and KPIs.

• Prepare reports on calls, leads, appointments, conversions, and sales performance.

• Collect customer feedback and communicate useful information to management.

• Work closely with marketing and other internal teams.

Experience Requirements

• Previous experience in sales, telesales, call center, business development, customer service, client success, or related roles.

• Experience communicating directly with international customers is strongly preferred.

• Experience working with US customers or US campaigns will receive additional preference.

• B2B sales experience will be an advantage.

• SaaS, software, technology, or service-based sales experience will be considered an advantage.

Additional Requirements

• Excellent spoken and written English.

• Clear and easily understandable English pronunciation.

• Strong communication and persuasion skills.

• Comfortable making outbound and cold calls.

• Strong listening and customer-handling skills.

• Ability to understand customer needs and explain solutions clearly.

• Good negotiation and objection-handling ability.

• Target-driven and comfortable working with sales KPIs.

• Strong follow-up and organizational skills.

• Ability to learn software or technology products quickly.

• Comfortable using CRM and sales tools.

• Must be available during required US business hours.

• Reliable internet connection and appropriate remote-working environment if working remotely.

Preferred Skills & Tools

Experience with any of the following will be an advantage:

• Salesforce

• HubSpot

• Zoho CRM

• LinkedIn

• LinkedIn Sales Navigator

• Email outreach tools

• VoIP and calling software

• Dialers or softphones

• Customer-support platforms

• Lead-generation tools

• SaaS or software sales

Key Performance Areas

Performance may be evaluated based on:

• Number of calls made

• Qualified leads generated

• Appointments or demonstrations booked

• Lead-to-customer conversion

• Sales closed

• Revenue generated

• Achievement of sales targets

• Follow-up consistency

• CRM accuracy

• Customer satisfaction

• Customer retention

• Upselling and cross-selling results

How to Apply

Apply by completing the 15-minute AI interview at https://shorturl.at/UOzAS by 31 October 2026.

Interview slots are limited and available on a first-come, first-served basis, so apply early. You may prepare and take the interview at your convenience before the deadline, subject to slot availability.

Only candidates who complete this interview will be considered for shortlisting.