Job Description
Title: Receptionist
Company Name: Friendship
Vacancy: 1
Location: Satkhira (Shyamnagar)
Minimum Salary: Negotiable
Published: 24 May 2025
Responsibilities & Context:
∎ Greet and welcome patients in a professional and friendly manner.
∎ Register new patients and update existing patient records.
∎ Schedule, confirm, and manage patient appointments.
∎ Answer phone calls and respond to inquiries about services, timings, and procedures.
∎ Coordinate with doctors and nursing staff to maintain smooth patient flow.
∎ Maintain cleanliness and organization at the front desk and waiting area.
∎ Generate and issue invoices for consultations, procedures, and diagnostics.
∎ Verify insurance coverage and process claims accurately.
∎ Collect payments (cash/card/UPI), issue receipts, and reconcile daily collections.
∎ Maintain accurate records of billing transactions and outstanding payments.
∎ Assist patients with billing-related queries and resolve discrepancies Coordinate with the accounts department for audits and reports.
∎ Minimum HSC or Bachelor’s degree in any discipline.
∎ Prior experience in a medical receptionist or billing role preferred.
∎ Basic knowledge of medical terminology and healthcare billing practices.
∎ Proficiency in billing software, MS Office, and electronic health records (EHR)
∎ Strong communication, interpersonal, and organizational skills.
∎ Ability to handle sensitive information confidentially
∎ Responsible for:
∎ Greet and welcome patients in a professional and friendly manner.
∎ Register new patients and update existing patient records.
∎ Schedule, confirm, and manage patient appointments.
∎ Answer phone calls and respond to inquiries about services, timings, and procedures.
∎ Coordinate with doctors and nursing staff to maintain smooth patient flow.
∎ Maintain cleanliness and organization at the front desk and waiting area.
∎ Generate and issue invoices for consultations, procedures, and diagnostics.
∎ Verify insurance coverage and process claims accurately.
∎ Collect payments (cash/card/UPI), issue receipts, and reconcile daily collections.
∎ Maintain accurate records of billing transactions and outstanding payments.
∎ Assist patients with billing-related queries and resolve discrepancies Coordinate with the accounts department for audits and reports.
∎ Skill and Competencies:
∎ Educational Qualification:
∎ Minimum HSC or Bachelor’s degree in any discipline.
∎ Prior experience in a medical receptionist or billing role preferred.
∎ Basic knowledge of medical terminology and healthcare billing practices.
∎ Proficiency in billing software, MS Office, and electronic health records (EHR)
∎ Strong communication, interpersonal, and organizational skills.
∎ Ability to handle sensitive information confidentially
∎ Read Before Apply
∎ Please note that application via any other method will not be considered.
∎ “FRIENDSHIP is committed to safeguarding children, young people, and adults, and employees, Donors, visiting Doctors, visiting Journalists, visitors, beneficiaries including communities where we work and volunteers/interns. We believe every stakeholder and every member of the communities we work with, has the right to be protected from all forms of harm, abuse, neglect, harassment, and exploitation - regardless of age, race, religion, and gender, status as an individual with a disability or ethnic origin. Therefore, our recruitment policy and procedure fully include background checks and disclosure of criminal records in order to ensure safeguarding. FRIENDSHIP is an equal opportunity employer and will do everything possible to ensure that those who are suitable to work within our values and beliefs are recruited to work for us. Any personal persuasion will result in a disqualification of candidature”.
∎ Photograph must be enclosed with the resume.
Employment Status: Contractual
Job Location: Satkhira (Shyamnagar)
Company Information:
∎ Friendship
∎ K-14/2A, Baridhara North Road (Kalachadpur), Dhaka - 1212, Bangladesh
∎ https://friendship.ngo/
Address::
∎ K-14/2A, Baridhara North Road (Kalachadpur), Dhaka - 1212, Bangladesh
∎ https://friendship.ngo/
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 30 May 2025
Category: NGO/Development
