Product & Sales Manager

Job Description

Title: Product & Sales Manager

Company Name: Eastcompeace Smart Card Bangladesh Limited

Vacancy: 1

Age: 30 to 40 years

Job Location: Dhaka (Uttar Khan)

Salary: Negotiable

Experience:

• 5 to 10 years
• The applicants should have experience in the following business area(s): Telecommunication, Multinational Companies

• 5 to 10 years
• The applicants should have experience in the following business area(s): Telecommunication, Multinational Companies

• Age 30 to 40 years
• Only Male

• At least 5 year(s) B2B sales experience in Telecom Industry/ Smart Card Industry.

• Proficient computer skills and a comprehensive understanding of working with technology.

• Excellent verbal and written communication skills in English to effectively engage with customers.

• Proactive and positive attitude towards work, working in pressure, taking initiative to go above and beyond.

• Friendly demeanor and ability to work well as part of a team in a collaborative work environment.

• Develop and execute sales and product-development plans for SIM, eSIM, smart-card and bank-card solutions.

• Maintain strong relationships with mobile network operators, banks, financial institutions and other corporate customers.

• Communicate with customers.

• Identify new customers, projects, tenders and business opportunities.

• Understand customers’ commercial and technical requirements.

• Promote SIM, USIM, eSIM, OTA, IoT connectivity, bank-card and related digital-security solutions.

• Coordinate with technical teams to develop suitable product configurations and solutions.

• Prepare quotations, commercial proposals, presentations and responses to RFI, RFQ and RFP documents.

• Participate in customer meetings, negotiations, product demonstrations and technical workshops.

• Manage the complete sales cycle from lead generation and proposal submission to order confirmation and delivery.

• Monitor sales targets, project pipelines, customer forecasts and revenue performance.

• Follow up on purchase orders, agreements, delivery schedules, customer acceptance and payments.

• Coordinate with production, personalization, quality, finance, supply-chain and headquarters teams.

• Monitor market trends, competitor activities, pricing and emerging technologies.

• Support the launch of new products and services.

• Maintain customer records, sales reports, meeting minutes and action plans.

• Ensure customer satisfaction and support the resolution of commercial or service-related issues.

Required Knowledge

The candidate should have basic knowledge of:

• Mobile telecommunications services;

• Smart cards and digital identity;

• Debit, credit and prepaid bank cards;

• EMV and card-personalization processes;

• Technical proposals and solution selling;

• commercial pricing and contract negotiation; and

• RFI, RFQ, RFP and tender processes.

The candidate is not required to be a technical engineer. However, the person must be able to understand customer requirements, communicate effectively with technical specialists and explain proposed solutions to customers.

Required Skills and Areas of Expertise

1. Product Management

2. Institutional and Corporate Sales

3. Key Account Management

4. Business Development

5. Tender and Proposal Management

6. Commercial Negotiation

7. Customer Relationship Management

8. Sales Forecasting and Reporting

Required Competencies

• Strong communication and presentation skills in English and Bangla.

• Excellent customer-handling and relationship-management ability.

• Strong negotiation and commercial decision-making skills.

• Ability to understand both commercial and technical requirements.

• Ability to prepare professional proposals, reports and presentations.

• Ability to coordinate with local and international teams.

• Target-oriented, proactive and capable of working independently.

• Proficiency in Microsoft Word, Excel and PowerPoint.

• High level of integrity, confidentiality and professional responsibility.

• Salary and other benefits are negotiable