Operations Manager, Restaurant

Job Description

Title: Operations Manager, Restaurant

Company Name: Orange & Half Cafe

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

• 5 to 8 years

• Bachelor/Honors

• 5 to 8 years

Responsibilities:

• Daily Operations Management: Oversee and coordinate all restaurant operations, including front-of-house and back-of-house activities.

• Ensure smooth operation during peak hours by managing schedules, inventory, and customer service.

• Staff Management: Recruit, train, and supervise restaurant staff, including waitstaff, kitchen staff, and support teams.

• Conduct performance reviews and provide ongoing coaching and development to improve staff skills.

• Create and manage staff schedules to ensure adequate coverage at all times.

• Customer Service: Maintain high standards of customer service, addressing any customer concerns or complaints promptly.

• Ensure that the restaurant environment is welcoming, clean, and meets all health and safety standards.

• Financial Management: Monitor and manage the restaurant’s budget, including labor costs, food costs, and other operational expenses.

• Analyze financial data to optimize profitability and implement cost-control measures.

• Assist in setting sales goals and developing strategies to achieve them.

• Inventory and Supply Chain Management: Oversee inventory levels, ensuring that the restaurant is adequately stocked with necessary supplies.

• Coordinate with suppliers to ensure timely delivery of quality ingredients and supplies.

• Implement inventory control measures to minimize waste and reduce costs.

• Health and Safety Compliance: Ensure that the restaurant complies with all local health and safety regulations.

• Conduct regular inspections and audits to maintain a safe and sanitary environment.

• Train staff on proper food handling, hygiene, and safety procedures.

• Marketing and Promotion: Collaborate with the marketing team to develop and implement promotional campaigns.

• Engage with customers and gather feedback to improve the restaurant’s offerings and services.

• Participate in community events to promote the restaurant and build customer relationships.