Online Sales Executive
Job Description
Title: Online Sales Executive
Company Name: www.bibahabd.com
Vacancy: 5
Age: 25 to 35 years
Job Location: Dhaka, Khulna, Bogura (Bogura Sadar), Chattogram (Chittagong GPO), Rajshahi (Rajshahi Sadar)
Salary: Negotiable
Experience:
- At least 2 years
- The applicants should have experience in the following business area(s): IT Enabled Service, Public Relation Companies, Consulting Firms, Web Media/Blog, Call Center, E-commerce
Published: 2025-11-13
Application Deadline: 2025-12-13
Education:
- Bachelor/Honors
Requirements:
- At least 2 years
- The applicants should have experience in the following business area(s): IT Enabled Service, Public Relation Companies, Consulting Firms, Web Media/Blog, Call Center, E-commerce
Skills Required: Bangla and english typing Skills,Google Sheets,Internet Browsing,MS Word,Photo Editing
Additional Requirements:
- Age 25 to 35 years
- Intelligent, smart, and computer-literate.
- Strong communication and interpersonal skills.
- Previous experience in consultancy work is highly encouraged.
Responsibilities & Context:
Preferable area of candidates :
DHAKA OFFICE :
Khilgaon, Bashabo, Mugda, Aftab Nagar, Banasree,
Rampura, Badda, DemraRAJSHAHI OFFICE : City Corporation Area
Duty Time:
Male: Roster [9:00 AM - 6:00 PM] , [1:00 PM - 9:30 PM]
Female: 9:00 AM - 6:00 PM
Customer Support:
Handle customer inquiries via phone, email, and live chat promptly and professionally.
Provide guidance to users on how to use Bibahabd.com services effectively.
Resolve customer complaints and issues with a positive and solutions-driven approach.
User Onboarding:
Assist new users in creating profiles, uploading documents, and understanding the platform`s features.
Educate users on subscription plans, payment processes, and benefits of premium services.
Problem Resolution:
Identify customer pain points and provide effective solutions to ensure a seamless user experience.
Collaborate with technical teams to resolve system-related issues raised by users.
Follow-ups & Feedback:
Conduct follow-up calls/emails to ensure customer issues are resolved to their satisfaction.
Gather feedback from users to identify areas for service improvement.
Data Maintenance:
Maintain accurate records of customer interactions, queries, and feedback in the company database.
Generate reports on customer service performance and suggest improvements.
Team Collaboration:
Work closely with the marketing and operations teams to align customer service strategies with business objectives.
Act as a bridge between customers and internal teams to escalate critical issues.
Job Other Benifits:
- Performance bonus,Mobile bill,Over time allowance
- Salary Review: Yearly
- Festival Bonus: 2
Sales incentive ( Upto 5 %)
Snacks & Tea
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 11.95% |
| Rajshahi College, Rajshahi | 2.20% |
| varendra university | 1.95% |
| University of Chittagong | 1.95% |
| University of Dhaka | 1.46% |
| Northern University Bangladesh | 1.22% |
| Bangladesh Open University | 1.22% |
| University of Rajshahi | 1.22% |
| Rajshahi College | 1.22% |
| Port City International University | 0.98% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 66.34% |
| 31-35 | 25.12% |
| 36-40 | 5.12% |
| 40+ | 2.68% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 55.61% |
| 20K-30K | 38.05% |
| 30K-40K | 4.39% |
| 40K-50K | 1.46% |
| 50K+ | 0.49% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 12.44% |
| 0.1 - 1 years | 3.17% |
| 1.1 - 3 years | 31.95% |
| 3.1 - 5 years | 22.68% |
| 5+ years | 29.76% |
