Online Customer Service Executive

Job Description

Title: Online Customer Service Executive

Company Name: Prems Collections

Vacancy: 1

Age: 20 to 35 years

Job Location: Dhaka (GULSHAN 1)

Salary: Negotiable

Experience:

• 2 to 3 years
• The applicants should have experience in the following business area(s): Event Management, Public Relation Companies, Textile, Boutique/ Fashion, Shop/Showroom, Online Retail Startup
• Freshers are also encouraged to apply.

• Bachelor of Business Administration (BBA)

• 2 to 3 years
• The applicants should have experience in the following business area(s): Event Management, Public Relation Companies, Textile, Boutique/ Fashion, Shop/Showroom, Online Retail Startup
• Freshers are also encouraged to apply.

• Age 20 to 35 years
• Only Female

1. Respond promptly and professionally to customer inquiries via Facebook Messenger, chat, and social media
2. Provide accurate information about product prices and services to customers
3. Resolve customer complaints and issues efficiently, ensuring customer satisfaction
4. Identify and capitalize on sales opportunities through effective communication and product knowledge
5. Maintain a detailed understanding of our product offerings and stay updated on new products and promotions
6. Collaborate with the sales and marketing team to develop strategies for increasing online sales
7. Showcasing product to the customer over the video call if the customer wants to see it. Able to work at the office from 11 am to 9:30 pm

• Over time allowance,Performance bonus
• Lunch Facilities: Full Subsidize
• Festival Bonus: 2

1. Competitive salary and benefits package with free lunch facilities.

1. Opportunity to work in a creative and dynamic environment

1. Opportunities for professional growth and development.

1. A supportive and collaborative team environment