Official – Agent Banking Division (EO/SEO)

Job Description

Title: Official – Agent Banking Division (EO/SEO)

Company Name: The Premier Bank PLC

Vacancy: --

Age: At most 40 years

Job Location: Anywhere in Bangladesh

Salary: --

Experience:

• 5 to 10 years
• The applicants should have experience in the following business area(s): Banks

• Bachelor/Honors

• 4-years graduation preferably in Business Administration or related discipline from a reputed university with no third class/division or equivalent CGPA in the academic record. Having Postgraduate degree will be considered an added advantage.

• Any relevant Professional Qualifications will be considered an added advantage.

• 5 to 10 years
• The applicants should have experience in the following business area(s): Banks

• Age At most 40 years

• 5 to 10 years of banking experience including at least 03 years experience in agent banking, branch banking, or retail banking operations will be preferred.

• Basic understanding of agent banking operations and financial inclusion concepts.

• Age not exceeding 40 years as of January 31, 2026. The age limit may be relaxed based on relevant experience.

The Premier Bank PLC., one of the leading private commercial Banks, invites applications from experienced and performance-driven banking professionals for Agent Banking Division.

Job Responsibilities:

• Support the expansion and management of the Agent Banking network in line with the Bank’s strategic objectives.

• Assist in agent selection, onboarding, documentation, and approval processes as per Bangladesh Bank guidelines.

• Monitor day-to-day agent banking operations to ensure service quality, accuracy, and operational efficiency.

• Support deposit mobilization initiatives through agent outlets, including savings and other retail deposit products.

• Assist in promoting agent banking products and services to enhance customer acquisition and usage.

• Conduct regular agent visits, performance monitoring, and operational supervision.

• Ensure compliance with Agent Banking Guidelines of Bangladesh Bank, AML/CFT requirements, and internal policies.

• Review transaction reports, agent performance MIS, and exception reports.

• Assist in agent training, awareness programs, and capacity-building initiatives.

• Support resolution of agent-related operational issues, customer complaints, and service disruptions.

• Coordinate with branches, Operations, IT, Compliance, and other relevant Head Office divisions.

• Assist during Bangladesh Bank inspections, internal audits, and regulatory reporting related to agent banking.

• Uphold ethical standards, professional conduct, and effective business communication at all times.

• Attractive compensation package including Group Insurance coverage;

• A professional and friendly working environment;

• Clear career progression opportunities.