Job Description
Title: Officer/ Sr. Officer- Information Technology
Company Name: Agora Limited
Vacancy: --
Location: Dhaka
Minimum Salary: Negotiable
Experience:
∎ 3 to 4 years
∎ The applicants should have experience in the following business area(s):Group of Companies
Published: 7 Jul 2024
Education:
∎ Bachelor of Science (BSc) in Computer Science & Engineering
Requirements:
Responsibilities & Context:
∎ Windows SQL Server, Office 365, excellent knowledge on Excel.
∎ Ensure proper maintenance of Server, Data Analysis,Deep knowledge on Network (LAN & WAN), Router, Switch etc.Installation, configuration and troubleshooting of Windows Server, MS Office, MS SQL server, MS Outlook and POS etc.
∎ Detection, removal and prevention from all Virus threat for all client systems.
∎ Maintain current and accurate inventory of hardware, software and other IT related resources.
∎ Monitoring data connectivity and Internet services.
∎ Logging the complaint and issuing the complaint ticket number.
∎ Preparation of complaint report and updating the status of the complaint and save the entire record of activities from logging to closure
∎ Guiding the end-users to resolve the problem from the known error database.
∎ Prepare weekly report on IT system related incident
∎ Maintain liaison with IT logistics providers to ensure on-time delivery of the equipment required by business.
∎ Ensure after-sales service of the equipment by the vendors as per agreement.
∎ Sourcing new vendors to ensure cost-effective and efficient IT services and reduce dependency on the limited vendors.
∎ Windows SQL Server, Office 365, excellent knowledge on Excel.
∎ Ensure proper maintenance of Server, Data Analysis,Deep knowledge on Network (LAN & WAN), Router, Switch etc.Installation, configuration and troubleshooting of Windows Server, MS Office, MS SQL server, MS Outlook and POS etc.
∎ Detection, removal and prevention from all Virus threat for all client systems.
∎ Maintain current and accurate inventory of hardware, software and other IT related resources.
∎ Monitoring data connectivity and Internet services.
∎ Logging the complaint and issuing the complaint ticket number.
∎ Preparation of complaint report and updating the status of the complaint and save the entire record of activities from logging to closure
∎ Guiding the end-users to resolve the problem from the known error database.
∎ Prepare weekly report on IT system related incident
∎ Maintain liaison with IT logistics providers to ensure on-time delivery of the equipment required by business.
∎ Ensure after-sales service of the equipment by the vendors as per agreement.
∎ Sourcing new vendors to ensure cost-effective and efficient IT services and reduce dependency on the limited vendors.
Compensation & Other Benefits:
∎ Weekly 2 holidays, Provident fund, Profit share, Medical allowance, Gratuity, Insurance
∎ Salary Review: Yearly
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Company Information:
∎ Agora Limited
∎ 5 Mohakhali C/A, Paragon Building, 5th Floor
Dhaka-1212, Bangladesh.
∎ Agora was the first retail chain to open in Bangladesh in 2001. Since then, the store has been fulfilling the everyday shopping needs of customers through great price, a wide assortment of goods, best quality, and best service. Currently, there are 15 outlets of Agora in Dhaka, 1 in Chattogram, and 2 in Sylhet. Being the first superstore of the country, Agora has contributed immensely to the growth of the industry. We have always maintained excellence in quality of products and operational standards to ensure a better market for the country. Agora always wants to ensure the best quality of products for its customers. In order to do so, Agora always takes the required measures and ensures best business practices to build an ethical business source and believes in decentralizing and wants the healthiest produce to reach its customers across the country. Competency skills of our employees are constantly developed through numerous training and certifications in GLOBALG.A.P. and Food Safety Management System (FSMS). Agora also received ISO 9001:2015 certification from SGS for quality management system.
Address::
∎ 5 Mohakhali C/A, Paragon Building, 5th Floor
Dhaka-1212, Bangladesh.
∎ Agora was the first retail chain to open in Bangladesh in 2001. Since then, the store has been fulfilling the everyday shopping needs of customers through great price, a wide assortment of goods, best quality, and best service. Currently, there are 15 outlets of Agora in Dhaka, 1 in Chattogram, and 2 in Sylhet. Being the first superstore of the country, Agora has contributed immensely to the growth of the industry. We have always maintained excellence in quality of products and operational standards to ensure a better market for the country. Agora always wants to ensure the best quality of products for its customers. In order to do so, Agora always takes the required measures and ensures best business practices to build an ethical business source and believes in decentralizing and wants the healthiest produce to reach its customers across the country. Competency skills of our employees are constantly developed through numerous training and certifications in GLOBALG.A.P. and Food Safety Management System (FSMS). Agora also received ISO 9001:2015 certification from SGS for quality management system.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 6 Aug 2024
Category: IT/Telecommunication
