Officer - Customer Care

Job Description

Title: Officer - Customer Care

Company Name: InterCloud Limited

Vacancy: --

Age: At least 24 years

Job Location: Dhaka

Salary: Negotiable

Experience:

Published: 1-01-01

Application Deadline: 2026-10-25

Education:

  • Bachelor/Honors


Requirements:

Skills Required:

Additional Requirements:
  • Age At least 24 years
  • Preferred Professional Certification: Good command in Microsoft Office (Word and Excel).

  • Skills Required: Customer Service

  • Clear Communication: Ability to speak and write clearly and professionally.



Responsibilities & Context:
  • To join the team as a professional Customer Care Representative, dealing with customers and Agents over the Phone, Mail, comments, and Chat.

  • Monitor the orders which are received in our e-Commerce portal.

  • In bound customers support for customers and agent query and product and service information

  • Outbound customers support for customers and agents Order, Delivery and complain issue as well as telemarketing

  • Check the Pop-Up notification e-Mail

  • Maintains quality service by following organizations standard

  • Any others institutional tasks as assigned by the institute



Job Other Benifits:
  • Provident fund,Mobile bill,Weekly 2 holidays,Insurance
  • Lunch Facilities: Full Subsidize


Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Both Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category:

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