NOC Assistant Engineer

Job Description

Title: NOC Assistant Engineer

Company Name: Alternate Access

Vacancy: 05

Age: Na

Job Location: Dhaka (Uttara Sector 3)

Salary: Negotiable

Experience:

Published: 2024-08-28

Application Deadline: 2024-09-27

Education:

• Bachelor/Honors

B.Sc in ETE / IT / CSE / ECE (Telecommunication Preferred)

. Strong knowledge of SIP protocol is preferable

. Clear understanding of IP networking, including OSI Layer, TCP/IP, IP sub-neeting, RTP, DNS and port addressing.

. Proficiency in MS Word, MS Excel and internet browsing.

. Ability to configure and maintain telecommunications/management platforms.

. Excellent decision-making ability is preferred.

. Highly collaborative and open to giving and receiving critical feedback.

. Highly motivated, reliable and hardworking

. Ability to meet deadlines and work under pressure.

. Excellent communication skills in English to converse with foreign clients.

. Ability to work effectively within a team environment.

At Alternate Access, we value teamwork, dedication, and a commitment to providing exceptional support to our customers and vendors. If you possess the necessary qualifications and are willing to work during the night, we invite you to join our dynamic team. Apply now and embark on an exciting journey in the telecommunications industry.

Job Responsibility:

• Provide online support to customers and vendors through various channels, including email, messenger, and phone.

• Handle the trouble ticket system efficiently.

• Troubleshoot real-time issues faced by customers and vendors.

• Collaborate effectively with a highly skilled team.

• Any other tasks assigned by the management.