NOC Assistant
Job Description
Title: NOC Assistant
Company Name: Alternate Access
Vacancy: 2
Job Location: Dhaka (Uttara)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc) in ETE, IT, CSE, ECE, (Telecommunication Preferred).
Experience Requirements:
∎ At least 2 year(s)
∎ Freshers are also encouraged to apply.
Job Context:
∎ TeleCrest Inc, is a USA based provider of wholesale international calling services for telecommunications carriers worldwide. The company was formed in 2012 and specializes in engineering telecom networks in developing countries as well as reselling services from vendors globally. Our customers are Calling Cards, Call Shops and mobile operators in USA, Europe and South America.
∎ As a NOC Assistant you will be part of a global team of support staff and engineers and will work in a fast-paced environment with cutting-edge-technology. You will have the opportunity of being trained on and working first hand with remote networks and people all around the world.
Job Responsibilities:
∎ Monitoring and maintaining the company routers and Session Border Controllers
∎ Managing the trouble ticket system and solving customer complaints in a timely fashion.
∎ Proactively monitoring the network to maintain quality benchmarks
∎ Making manual quality test calls
∎ Troubleshooting and solving network/hardware issues as well as human errors
Additional Requirements:
∎ Only males are allowed to apply
∎ Experience in working with windows/Linux server
∎ Must have clear concept of IP networking (i.e., OSI Layer, TCP/IP, IP sub-netting). Additionally, knowledge of SIP protocol RTP/UTP is highly desirable.
∎ Candidates who have experience with Voice Gateways, utilizing SIP/H323 will be given higher priority.
∎ Priority is given to CCNA or Equivalent Certification holders
∎ Candidate must be willing to work at BD night time 7pm to 5am (USA day time).
∎ We are currently only taking male applicants.
∎ Excellent Communications skills in English (verbal & written}
∎ Excellent practical knowledge of MS Word, MS Excel, Windows
∎ You will be working in an environment where high degree of collaboration is needed to work with teams working in different countries.
∎ Must be a self-motivated hardworking individual.
∎ Ability to meet deadlines and work under pressure
∎ Must demonstrate problem-solving skills and excellent analytical ability
Salary: Negotiable
Compensation & Other Benefits:
∎ Performance bonus, Weekly 2 holidays
∎ Lunch Facilities: Full Subsidize
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 19 Apr 2022
Company Information:
∎ 20 Mar 2022
∎ Alternate Access
∎ Address : House No. 35 (5/F), Flat 6B, Road No. 07, Sector 03, Uttara Model Town, Dhaka- 1230
∎ Web : http://www.telecrestusa.com/
∎ Business : The employer is a small; USA based Telecommunications Company with a support center in Bangladesh.
Category: IT/Telecommunication
: Telecrest, Inc. a reputed technology and telecommunications company with offices in Delaware and New York Metro area, USA, is looking for competent individuals for their support team.
Source: bdjobs.com
Deadline Expired on 19th Apr 2022
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