Moderator (Customer Support & Sales)
Job Description
Title: Moderator (Customer Support & Sales)
Company Name: Mum & Little Ones
Vacancy: --
Age: Na
Job Location: Dhaka (Dhanmondi)
Salary: Tk. 10000 (Monthly)
Experience: --
Published: 2026-06-16
Application Deadline: 2026-06-30
Education:
Requirements: --
Skills Required:
Additional Requirements:
Responsibilities & Context:
Mum And Little Ones Ltd is looking for an active, responsible, and customer-focused Moderator (Customer Support & Sales) to join our team.
The selected candidate will be responsible for handling customer communication, confirming orders, responding to online inquiries, maintaining customer relationships, and supporting online sales activities.
Job Responsibilities
Respond to customer inquiries through Facebook Inbox, WhatsApp, SMS, and phone calls.
Confirm customer orders through phone calls and update order information.
Provide quick and professional responses to customer messages.
Handle customer queries and complaints with proper solutions.
Maintain good relationships with customers.
Follow up with customers regarding pending orders and services.
Coordinate with sales and operations teams for smooth order processing.
Maintain customer records and update necessary information.
Convert customer inquiries into successful sales.
Support online sales activities and achieve sales targets.
Job Other Benifits:
- Provident fund,Mobile bill,Over time allowance,Performance bonus
- Festival Bonus: 2
🗓️ Weekly Holiday: প্রতি সপ্তাহে ১ দিন ছুটি
🎉 Yearly Leave: বছরে মোট ২৬ দিন ছুটি (ছুটি নীতিমালা অনুযায়ী)
🤝 Friendly ও supportive working environment
📈 Performance অনুযায়ী growth ও bonus এর সুযোগ
🎁 Company Benefits & Policy:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Marketing/Sales
