Manager (Operation)

Job Description

Title: Manager (Operation)

Company Name: Sikder Resort & Villas (A Sister Concern of Sikder Group)

Vacancy: 02

Job Location: Patuakhali

Employment Status: Full-time

Educational Requirements:
∎ Master of Business Administration (MBA) in Marketing
∎ Skills Required: Computer literacy must.

Experience Requirements:
∎ 5 to 7 year(s)

Job Context:
∎ A Sister Concern of Sikder Group
∎ Hotel managers are responsible for ensuring guests enjoy their stay. With this in mind, they may be tasked with several duties aimed at enhancing the guest experience and seeing to positive customer relations.
∎ Job Location: Kuakata (Patuakhali)

Job Responsibilities:
∎ Look after the overall operational activities of Sikder Resorts & Villas Complex (including Food quality, Customer service Institute conference & Cleaning).
∎ Prepare financial budget on various issues related to Operations & Admin and to ensure timely submission to Top management approval.
∎ Assess employee training needs and suggest management to provide appropriate training for development of the employees.
∎ Arrange frequent brain storming session among the employees to generate innovative ideas and thoughts for overall improvement of hotel business.
∎ Be proactive in demonstrating pioneering role in the area of cost control and budgetary control in different areas of Operations.
∎ Monitoring unauthorized leave and late attendance of the employees and take appropriate & lawful disciplinary action as and when situation demands in consultation with Management .
∎ Monitor & ensure the uninterrupted and smooth operation of CC cameras and follow up the recorded activities with necessary preventive / remedial / disciplinary action as the situation demands.
∎ Pay unnoticed & surprise visit to different security points and take necessary action to eliminate any flaws observed from the visit in consultation with the Management.
∎ In the event of large concerts, package programs, social gatherings, picnics etc. assess in advance the necessity of deploying additional security personnel / measures and take necessary precaution & arrangements in consultation with event Marketing department to avoid any unwanted situation.
∎ Monitor timely performance of the assigned job by the employees.
∎ Monitor the operation of Restaurant, Canteen, and Hotel, Villas, Store, Kitchen and other.
∎ Food stuff preservation & preparation areas to ensure maintenance of proper hygiene and tidiness.
∎ Closely monitor smooth operation of all Rides, Boats, and Generators and ensure proper and regular maintenance.
∎ Monitor & ensure operational safety of every Ride and Boats and other equipments of the park.
∎ Study the visitors Comment Book on regular basis and initiate appropriate action on visitors' comment / idea / complaints etc. as demand appropriate.
∎ Occasionally talk to the general visitors personally to know about their impression and comments about our Hotel, Product & services.
∎ Contribute management to maintain close contact & effective liaison with different govt./semi- govt./private organizations on various issues.
∎ Ensure maintenance of cleanliness, tidiness & hygienic environment of the operational areas of the park at all times.
∎ Monitor punctuality and attendance of service employees.
∎ Ensure proper hygiene and quality of food and services in the staff canteen.
∎ Ensure obtaining and time to time renewal of all licenses/permission/certificates from the concerned govt. authority required for operation of the Hotel & Resorts.

Additional Requirements:
∎ Age 35 to 40 years
∎ Only males are allowed to apply
∎ The applicants should have experience in the following area(s): Hotel Management (Local or International)

Salary: Negotiable

Compensation & Other Benefits:
∎ As per company rules.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 15 Jan 2022

Company Information:
∎ 9 Jan 2022
∎ Sikder Resort & Villas (A Sister Concern of Sikder Group)

Category: Hospitality/ Travel/ Tourism

Source: bdjobs.com

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