Job Description
Title: Lobby Hostess / Lobby Ambassador
Company Name: Radisson Blu Chattogram Bay View
Vacancy: 1
Job Location: Chattogram
Employment Status: Contractual
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Hotel Management
Job Responsibilities:
∎ Engages Hotel guests to enhance service experience. Effectively provides information on all outlets within Hotel, and is knowledgeable of all hours of operations and all Hotel offerings (Restaurants & Bars, Lounge and Health Club). Works closely with all other departments such as restaurants, Bars and entertainment to make sure guest needs are met.
∎ Responds to special requests from guests with unique needs and follows up to ensure satisfaction. Gathers, summarizes, and provides local area knowledge to inform guests about property and surrounding area's amenities, (including special events and local activities). Contacts appropriate individual or department (Bell Person, Housekeeping, Food & Beverage etc.) as needed to resolve/address guest requests or concerns.
∎ Safeguards confidential nature of guest, department, Hotel's data; adheres to all health and safety policies and procedures set by Hotel. Reports accidents, injuries, and unsafe work conditions to management. Completes regular customer service and safety training to keep certifications current as needed. Contributes to environment which motivates employees to collaborate, learn, perform, and develop their skills.
∎ Reports all maintenance issues pertaining to facilities via internal systems and reports all guest requests to Supervisor/Manager on Duty as needed. Ensures follow up to confirm timely completion and resolution.
∎ Performs other duties as assigned to support efficient operation of Department.
Additional Requirements:
∎ Age 19 to 35 years
∎ Only females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Medical allowance, Over time allowance
∎ Lunch Facilities: Full Subsidize
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 Aug 2023
Company Information:
∎ 20 Aug 2023
∎ Radisson Blu Chattogram Bay View
∎ Address : SS Khaled Road Lalkhan Bazar, Chittagong, Bangladesh
∎ Business : Five Star International Hotel
Category: Hospitality/ Travel/ Tourism
: To create 100% guest satisfaction by providing efficient and effective Lobby Hostess service. To perform duties to maximise the business outcomes of the hotel.
