Job Description
Title: Lead Analyst/Business Analyst
Company Name: Apex Data Management & IT Ltd
Vacancy: 10
Age: 26 to 36 years
Location: Dhaka (Banani)
Salary: Negotiable
Experience:
∎ 2 to 6 years
Published: 11 Nov 2024
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 26 to 36 years
Responsibilities & Context:
∎ Customer Service Excellence: Manage end-to-end customer service, ensuring timely, professional delivery aligned with Apex DMIT’s brand promises. Serve as the main point of contact for clients, ensuring consistent quality and satisfaction.
∎ Quality Assurance & Coordination: Ensure services meet quality standards through coordination with internal teams and vendors. Collaborate with cross-functional teams to maintain quality control and performance goals.
∎ Revenue Generation & Client Management: Build and maintain client relationships to drive revenue growth. Oversee client payments, vendor coordination, and billing accuracy while working toward sales targets.
∎ Performance Monitoring & Reporting: Set, monitor, and report on performance goals regularly to ensure alignment with company objectives. Track and analyze service delivery, client satisfaction, and revenue metrics.
∎ Leadership & Professionalism: Lead teams to achieve results, fostering a culture of excellence. Act as a brand ambassador and stay informed on company policies, marketing strategies, and business practices.
∎ Customer Service Excellence: Manage end-to-end customer service, ensuring timely, professional delivery aligned with Apex DMIT’s brand promises. Serve as the main point of contact for clients, ensuring consistent quality and satisfaction.
∎ Quality Assurance & Coordination: Ensure services meet quality standards through coordination with internal teams and vendors. Collaborate with cross-functional teams to maintain quality control and performance goals.
∎ Revenue Generation & Client Management: Build and maintain client relationships to drive revenue growth. Oversee client payments, vendor coordination, and billing accuracy while working toward sales targets.
∎ Performance Monitoring & Reporting: Set, monitor, and report on performance goals regularly to ensure alignment with company objectives. Track and analyze service delivery, client satisfaction, and revenue metrics.
∎ Leadership & Professionalism: Lead teams to achieve results, fostering a culture of excellence. Act as a brand ambassador and stay informed on company policies, marketing strategies, and business practices.
Skills & Expertise:
Compensation & Other Benefits:
∎ Weekly 2 holidays, Gratuity, T/A, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Attractive Sales Incentives
∎ Transport Allowance
∎ Attractive Sales Incentives
∎ Transport Allowance
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Banani)
Job Highlights:
∎ 5 Days (Mon-Fri)
∎ Male: Night Shift (6.00 PM - 3.00 AM)
∎ Female: Night Shift (9.00 PM - 6.00 AM
Company Information:
∎ Apex Data Management & IT Ltd
∎ House No: 133 (6th, 7th & 8th Floor), Road: 12, Block-E, Banani, Dhaka-1213
Address::
∎ House No: 133 (6th, 7th & 8th Floor), Road: 12, Block-E, Banani, Dhaka-1213
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 30 Nov 2024
Category: Marketing/Sales
