Laboratory Operation Manager (Dy.Manager)

Job Description

Title: Laboratory Operation Manager (Dy.Manager)

Company Name: Akij Resources

Vacancy: 1

Age: 35 to 42 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 9 to 10 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), IT Enabled Service, Food (Packaged)/Beverage, Agro based firms (incl. Agro Processing/Seed/GM), Group of Companies, Packaging Industry, Cement

• Master of Science (MSc) in Biochemistry
• Master of Science (MSc) in Microbiology
• PhD in Biochemistry
• PhD in Microbiology

• 9 to 10 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), IT Enabled Service, Food (Packaged)/Beverage, Agro based firms (incl. Agro Processing/Seed/GM), Group of Companies, Packaging Industry, Cement

• Age 35 to 42 years

• Leadership and team management skills.

• Excellent knowledge of laboratory operations, biosafety, and compliance.

• Strong analytical and problem-solving abilities.

• Effective communication and collaboration skills.

• Proficiency in Laboratory Information Systems (LIS) and MS Office.

• Ability to manage stress and multitask in a high-volume diagnostic environment.

1. Laboratory Operations Management

• Oversee daily operations of the laboratory including sample collection, processing, testing, and reporting.
• Ensure compliance with laboratory SOPs, biosafety protocols, and regulatory requirements.
• Maintain quality assurance programs to ensure accuracy and reliability of test results.
• Monitor laboratory information systems (LIS) for proper workflow and data management.

2. Quality Assurance & Compliance

• Implement and monitor ISO/NABL/CAP or equivalent quality standards.
• Conduct internal quality control (IQC) and participate in external quality assurance (EQA) programs.
• Ensure calibration, validation, and maintenance of laboratory instruments.
• Prepare for and coordinate external audits, inspections, and accreditations.

3. Resource & Inventory Management

• Plan and monitor procurement of reagents, consumables, and laboratory supplies.
• Ensure cost-effective utilization of resources while avoiding stock-outs and wastage.
• Maintain vendor relationships and evaluate suppliers for reliability and compliance.

4. Team Leadership & Training

• Lead and supervise pathologists, technologists, phlebotomists, and support staff.
• Conduct regular training on SOPs, safety protocols, and new laboratory techniques.
• Manage staff schedules, performance appraisals, and professional development.

5. Patient Care & Service Excellence

• Ensure timely delivery of accurate and error-free reports.
• Collaborate with physicians, clinicians, and other healthcare professionals for integrated patient care.
• Address patient queries, complaints, and ensure high service satisfaction.

6. Research, Innovation & Development

• Introduce new diagnostic tests, methods, and technologies aligned with market demand.
• Support clinical research and academic collaborations where applicable.