Key Account Manager (Partner and Client Management)

Job Description

Title: Key Account Manager (Partner and Client Management)

Company Name: SSL Wireless

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Minimum Graduation (CSE/BBA/Hons') from a reputed Gov./Private University.

Experience Requirements:
∎ 2 to 4 year(s)
∎ The applicants should have experience in the following area(s): Advertising Agency, Business Communication, Business Operation, Ecommerce is preferable, mvas, Telecommunications Products Services

Job Responsibilities:
∎ Required to play key integral role as Business Communication Lead for our Partner, Clients & Vendors to ensure the highest level of revenue and services on Telecom Platforms viz. OTT, WAP, VOICE, SMS & USSD verticals.
∎ Must act as the key interface to coordinate the implementation of cross functional team projects as business guidelines, new feature, policies & product roll outs.
∎ Responsible to process, compile, update, apply and renewal of various service and product related documents like BTRC Service & Tariff Approval, IPR Certifications, Vendor License, TVAS License, etc., and keep proper records for Team's Regular Health Check-up.
∎ Responsible to prepare and manage commercial agreements for mVAS, B2B, Partnership Businesses, MFS, MNO and more under the guidance of the Commercial Team.
∎ Responsible for preparation of monthly, quarterly & yearly revenue reports by collecting revenue data /stroke report from Operator/s, Web Panel, Concern partners.
∎ Generate reports and analyze different parameters related to smart VAS and strategic projects and present to management on regular basis on the performance of the services.
∎ Enhancing revenue streams through product initiatives. Initiating & rolling out of new products, managing product portfolio in terms of usage penetration.
∎ Expand the relationships with existing partners and clients by continuously proposing solutions that meet their objectives and revenue.
∎ Identify new mVAS revenue opportunities and coordinate with relevant vendor/operator/partner to launch event/occasion-based events.
∎ Ensure the correct products and services are delivered to customers in a timely manner
∎ Proper & Timely Communication with Government Regulatory Office (BTRC, Copyright) to maintain proper regulations in order to get approval for live renew service.
∎ Versatile business operational documents prepare, acquisition, process and assessment (i.e. revenue projection, product portfolio presentation, legal documents, product proposal) for in-house and client/partner/merchant's product.
∎ Formulate revenue forecast and post-performance analysis for business insight.
∎ Formulate, execute, monitor, and manage strategic plans to ensure that organization is timely and effectively responding the changing business landscape, opportunities, threats, risks, inefficiencies etc.
∎ Merchant/Client/Partner-wise various campaign creation and manage to boost-up revenue graph.
∎ Remain vigilant about market trends, strategic tools, competitors and change of market conditions through continuous process of monitoring and analysis.

Additional Requirements:
∎ Age 25 to 35 years
∎ Must have to be technically sound.
∎ Good communication and interpersonal skills.
∎ Good analytical, planning and coordination skill.
∎ Excellent command over English and professional writing skills.
∎ Excellent command in MS-Word, Excel, PowerPoint and Email writing.
∎ Must be punctual, well-groomed and have good manners.
∎ Must be a team player and can get along with the co-workers.
∎ Must be innovative, easygoing, hardworking and compliant with business ethics.
∎ Must be able to prioritize tasks to finish the assigned projects within the given timeline.

Salary: Negotiable

Compensation & Other Benefits:
∎ Weekly 2 holidays
∎ Festival Bonus: 2 (Yearly)
∎ Attractive salary as per industry best practice.
∎ Yearly salary review based on performance.
∎ 2 festival bonuses (Yearly).
∎ Weekly health checkup.
∎ Annual leave encashment.
∎ Medical coverage.
∎ Congenial and friendly working environment.

Job Source: Online Job Posting.

Application Deadline: 24 Nov 2022

Company Information:
∎ 13 Nov 2022
∎ SSL Wireless
∎ Address : 93 B, New Eskaton Road, Dhaka - 1000
∎ Web :
∎ Business : Software Shop Limited (SSL Wireless) is one of the leading Software Development, ITES, and Fintech companies in Bangladesh, which has been awarded with ISO 27001:2013 certification. SSL is an associated company of one of the biggest garments exporting groups in Bangladesh, Concorde Garments Group. SSL provides Messaging Solutions, VAS, Virtual Recharge, Online Bill Payments, e-Commerce Solutions, Payment Services, Website & App Development, Salesforce Tracking, Enterprise Solutions, Digital Banking Solution, Digital Wallet, Card-on-File, Cyber Security, Digital Marketing and Customized Software Development Solution to 90+ Banks & FIs, 2000+ Corporates, 6 Utility companies, different Government agencies, NGOs and SMEs. SSL is the largest TV, Radio, Media & Online News Channel aggregator. SSL is also the first & the largest Online Payment Aggregator of Bangladesh having 3500+ e-Commerce merchants under coverage through its PSO licensed and PCI DSS certified Payment Gateway platform SSLCOMMERZ.
At SSL, everyone has a very open and clear mindset and is always trying to find innovative solutions to make a better utilization of the available technology. The people at SSL are well aware about their specific duty towards the society and the industry. This advantage along with the precise understanding of the local market lets SSL Wireless to serve its customers with the appropriate solutions and services.

Category: IT/Telecommunication

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