Title: Junior Transport Backoffice Specialist
Company Name: A Renowned European Company
Vacancy: 2
Age: 24 to 35 years
Job Location: Dhaka
Salary: Negotiable
Experience:
Preferred Language Skill: German (spoken/written) will be an advantage
Key Responsibilities:
Verify export invoices from Distribution Centers in line with internal process guidelines.
Assist in preparation, review, and maintenance of delivery and export documentation.
Maintain proper documentation for B2B and B2C delivery complaints.
Coordinate with Distribution Centers to ensure smooth and timely delivery flow to Retail and Partner stores.
Track and report on transport/delivery performance issues and escalate where necessary.
Communicate with internal departments to resolve delivery-related queries.
Work closely with logistics, supply chain, warehouse, and transport teams to ensure order fulfillment.
Support complaint registration, follow-up, and closure within defined timelines.
Prepare daily/weekly/monthly operational reports as required by management.
Monitor delivery updates and ensure accurate data entry in system tools.
Follow-up on pending tasks and help improve documentation accuracy.
Assist in continuous improvement of operational processes and reporting formats.
Maintain strong communication and coordination with international stakeholders (German language is an added advantage).
Perform additional transport-related back-office tasks assigned by supervisor as needed.
Ensure compliance with company policies, procedures, and transport quality standards.