IT Specialist
Job Description
Title: IT Specialist
Company Name: SuperTel Limited
Vacancy: 3
Age: 25 to 50 years
Job Location: Dhaka (Uttara Sector 13)
Salary: Tk. 40000 - 60000 (Monthly)
Experience:
- 3 to 7 years
Published: 1-01-01
Application Deadline: 2026-11-13
Education:
Requirements:
- 3 to 7 years
Skills Required: B2B and B2C sales and marketing, B2B Call Center, Business Development, Call Center Operation, Call Centre Supervision/ Management, Digital Marketing (Social Media Marketing), fiverr, UpWork
Additional Requirements:
- Age 25 to 50 years
- Applicants should have 3-5 years of demonstrated work experience in similar roles within the Business Development domain, preferably in the BPO/Call Center/Contact Center sector.
- Proven experience in business development or marketing within the IT/Software industry; experience at the B2B level is a plus.
- Strong understanding of digital marketing strategies and tools, with a proven track record of acquiring new customers in a similar role.
- Excellent communication, negotiation, and presentation skills.
- Reasonable understanding of or experience with formal project proposals and procurement processes, including Expressions of Interest (EOIs) and Requests for Quotations (RFQs).
- Familiarity with industry trends, technologies, and competitive landscapes.
- Strong analytical and problem-solving abilities.
- Good project management skills to oversee the implementation of business strategies.
- Ability to manage multiple projects and meet deadlines in a fast-paced environment.
- Familiarity with CRM software and the Microsoft Office Suite.
Responsibilities & Context:
🔧 Key Responsibilities
VICIdial & Telephony: Configure & maintain VICIdial/ViciBox, Asterisk, SIP trunks, IVR, dial plans, and call routing.
Linux & Network Admin: Manage Linux servers, TCP/IP, VLANs, Routing, DNS, NAT, and VPN configurations.
Firewall & Security: Monitor and manage MikroTik routers and FortiGate firewalls.
System Maintenance: Ensure system stability, regular backups, and prompt IT/dialer troubleshooting.
🎯 Requirements & Preferred Qualifications
2–3 years of hands-on experience in IT infrastructure, Linux, VoIP, or Call Center/BPO environments.
Practical expertise in VICIdial, Asterisk, and Linux Server Administration.
⭐ Preference: Candidates with experience in developing and managing CRM systems, dashboards, and using PHP and MySQL will be given preference.
Strong troubleshooting skills and ability to manage critical IT infrastructure independently.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
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