IT-Officer

Job Description

Title: IT-Officer

Company Name: FCIL

Vacancy: 1

Age: 20 to 35 years

Job Location: Dhaka (DOHS Baridhara)

Salary: Tk. 18000 - 20000 (Monthly)

Experience:

• 2 to 4 years

• Bachelor of Science (BSc) in Computer Science & Engineering
• Diploma in Computer

• 2 to 4 years

• Age 20 to 35 years
• Only Male

• Practical experience in IT Support / System Administration / Networking / Hardware & Software Maintenance.

• Prior experience in handling Macintosh (MacBook/iMac), iPhones/iPads (iOS), networking, hardware, and software troubleshooting is mandatory.

• Strong command over Macintosh (Mac OS), iOS devices, networking, computer hardware, and software troubleshooting is mandatory.

• Sound knowledge of routers, switches, LAN/WAN, Wi-Fi setup, network troubleshooting, printer configuration, and office IT systems.

• Strong understanding of hardware maintenance, OS installation, software configuration, antivirus, and system security.

• Proficiency in Microsoft Office, email configuration, cloud services, and IT asset management.

• Smart, proactive, technically sound, and capable of working under pressure.

• Good communication and problem-solving skills.

• Provide technical support and troubleshooting for Macintosh (MacBook/iMac), iOS devices, Windows laptop/desktop/device, networking systems, hardware, and software-related issues.

• Install, configure, and maintain Mac OS, iOS, Windows operating systems, software applications, printers, scanners, and office IT equipment.

• Ensure smooth operation and maintenance of the company’s network infrastructure, internet connectivity, Wi-Fi, routers, switches, and LAN systems.

• Monitor and maintain office hardware, including desktops, laptops, printers, IP phones, CCTV, biometric systems, and other IT devices.

• Diagnose and resolve hardware, software, email, server, internet, and connectivity issues promptly to minimize downtime.

• Manage system updates, antivirus protection, data backup, and cybersecurity protocols to ensure IT security.

• Coordinate with vendors and service providers for IT-related procurement, maintenance, and support.

• Maintain IT inventory, asset tracking, and proper documentation of systems and devices.

• Provide technical assistance during meetings, presentations, and office events when required.

• Ensure confidentiality, data security, and proper maintenance of organizational IT systems.

• Perform any other IT-related duties assigned by management from time to time.

• Must have knowledge about Windows & Mac Book also.

• Lunch Facilities: Full Subsidize
• Festival Bonus: 2

• Salary Negotiable based on competency and experience).

• Other benefits as per company policy.