Title: IT Coordination Engineer
Company Name: Concorde Knitting & Dyeing Industries Limited
Vacancy: 1
Age: At most 35 years
Job Location: Gazipur
Salary: Negotiable
Experience:
B.Sc in Computer Science & Engineering or B.Sc in Computer & Telecommunication Engineering/EEE/ETC or Equivalent from any reputed Public/ Private University.
CCNA certification with at least 03/04 Years practical experience to manage IT support independently at factory end/large office.
Should have strong reporting & presentation skill.
Strong analytical and communication skill.
Must be a Team player.
Ability to work under stress and pressure.
Must have good communication skill.
Install and configure computer systems, operating systems, and applications including projectors, video conferencing devices, printers, and scanners.
Troubleshoot, diagnose, and resolve hardware and software issues efficiently.
Repair and replace faulty IT equipment and components as required.
Install and update antivirus and other security tools to ensure system protection.
Identify and fix network connectivity issues at the user end.
Provide prompt technical support and guidance to employees on the use of hardware, software, email, and other IT systems.
Maintain accurate logs of employee or customer IT support queries and resolutions.
Configure, maintain, and troubleshoot video conferencing systems and related applications.
Manage, monitor, and maintain existing CCTV and video surveillance systems.
Mount and configure IP cameras, integrate them into the server, and troubleshoot camera or recording issues.
Configure, maintain, and troubleshoot NVR/DVR systems for surveillance management.
Plan and implement network solutions to support video surveillance and other IT infrastructure.
Supervise overall IT operations to ensure smooth and uninterrupted technological support across the organization.