Housekeeping Manager, Bashundhara SuperGolf

Job Description

Title: Housekeeping Manager, Bashundhara SuperGolf

Company Name: Sanvir Bashundhara Group

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 6 years
• The applicants should have experience in the following business area(s): Hotel, Golf Club, Sports Complex

• At least 6 years
• The applicants should have experience in the following business area(s): Hotel, Golf Club, Sports Complex

·         Knowledge of cleaning chemicals, equipment, and techniques; inventory management; quality assurance

·         Strong leadership, attention to detail, time management, problem-solving, communication

·         HACCP or food safety certification (preferred); chemical safety training; first aid/CPR

Context:

The Housekeeping Manager is responsible for maintaining the overall cleanliness, sanitation, and presentation of the entire SuperGolf facility. This role ensures that every guest space—from golf bays and F&B outlets to restrooms, locker rooms, lobbies, and back-of-house areas—meets the highest standards of hygiene and aesthetics.

The Housekeeping Manager leads a team of 50+ staff, manages cleaning supplies and equipment, coordinates with other departments on cleaning schedules, and ensures compliance with health and safety regulations. This role is critical to guest satisfaction, as cleanliness is consistently rated as a top driver of the guest experience.

Key Responsibilities

Housekeeping Operations Management

·         Oversee daily housekeeping operations across all areas (golf bays, F&B outlets, public areas, restrooms, locker rooms, offices, and back-of-house).

·         Manage deep-cleaning programs (carpets, upholstery, windows, kitchens, and exhaust hoods).

Team Leadership & Staff Management

·         Conduct daily pre-shift huddles to communicate priorities, VIP areas, and special events.

·         Perform regular performance evaluations and provide coaching.

·         Ensure all team members complete required training (chemical safety, equipment operation, hygiene standards).

Quality Assurance & Inspection

·         Promote and enforce a “clean-as-you-go” culture.

·         Investigate guest complaints related to cleanliness and implement corrective actions.

·         Conduct monthly cross-departmental cleanliness audits with other department heads.

Inventory & Supplies Management

·         Manage inventory of all cleaning supplies (chemicals, detergents, disinfectants, paper products, scrubbers, vacuums, pressure washers, trolleys).

·         Manage inventory of guest amenities (soap, lotion, toilet paper, paper towels, tissues).

·         Place purchase orders based on consumption forecasts.

Equipment Maintenance

·         Ensure all cleaning equipment is in good working condition.

·         Schedule preventive maintenance for all equipment.

Waste Management & Sustainability

·         Oversee the waste management program (general waste, recycling, hazardous waste).

·         Implement sustainability initiatives (reducing chemical use, water conservation, recycling).

Health, Safety & Compliance

·         Maintain Safety Data Sheets (SDS) for all chemicals and ensure accessibility.

·         Ensure compliance with health department regulations and food safety standards (in coordination with F&B).