Head of Sales Team (FAVP-SAVP)

Job Description

Title: Head of Sales Team (FAVP-SAVP)

Company Name: Al-Arafah Islami Bank PLC

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 10 years
• The applicants should have experience in the following business area(s): Banks

Graduation/Post-Graduation in Commerce/MBA/BBA from any UGC approved local or reputed foreign universities.

• At least 10 years
• The applicants should have experience in the following business area(s): Banks

• At least 10 years of uninterrupted service experience in Retail Business or Direct Sales or relevant fields with reputed commercial banks.

• At least 03 years of experience as Retail Business Manager/ Team Leader/similar managerial role.

• Sound knowledge in Retail Banking products and services.

• Proven track record in developing and managing successful investment business strategies.

Interpersonal Skills:

Expert in negotiation, persuasion, and client engagement, with a proven ability to inspire, lead, and energize direct sales teams to exceed targets. Strong communicator and presenter, skilled in coaching, mentoring, and fostering collaboration. Customer-focused, results-driven, and adaptable, with excellent planning, organizational, and execution abilities in fast-paced, dynamic sales environments.

Head of Sales Team will lead and manage the Bank’s Direct Sales Team (Contractual), driving growth in Shariah-compliant Retail Business products. The incumbent will develop and execute sales strategies, achieve business targets, and strengthen customer engagement. This role requires a results-oriented professional with strong leadership, interpersonal, and business development skills. The position emphasizes building high-performing teams and collaborating with branches and relevant divisions. The incumbent will play a key role in expanding the Bank’s retail business portfolio while ensuring alignment with Shariah principles.

Key Responsibilities:

• Achieve retail business targets set by the Bank.

• Lead, manage, and motivate the Direct Sales Team to achieve Retail business targets.

• Drive the distribution and promotion of Shariah-compliant Retail Investment and Deposit products.

• Plan and execute sales strategies, campaigns, and customer outreach initiatives.

• Monitor team performance, provide coaching and feedback to ensure high productivity and oversee other business targets according to set KPIs.

• Arrange business meetings with prospective clients/incumbents of AIBPLC to explain product features and value propositions.

• Plan effectively to achieve monthly/quarterly/yearly targets.

• Collaborate with branches and relevant divisions to ensure smooth business execution.

• Build and maintain strong customer relationships, ensuring high levels of satisfaction and loyalty.

• Develop and implement business strategies to grow the Bank’s Retail Investment and Deposit portfolio in alignment with Shariah principles.

• Identify new market opportunities, potential customer segments, and promotional channels.

• Ensure proper process flow, documentation, and timely investment disbursement.

• Ensure smooth and effective customer services towards the creation of loyal investment and deposit customers.

• Organize and support retail business promotions (campaigns, presentations, seminars, exhibitions, etc.) and involve DST to achieve promotion/campaign targets.

• Explore the market for new business opportunities and report potential leads that align with the bank's business policy.

• Recommend investment proposals to the competent authority.

• Ensure proper distribution of work Team Members through well-defined tasks and responsibilities.

• Continuously monitor and follow up with clients on compliance issues and ensure business covenants.

• Reporting on business performance, analyzing progress against targets, and providing regular updates on key performance metrics.

• Perform any other tasks assigned by the competent authority of the bank.