Guest Service Agent
Job Description
Title: Guest Service Agent
Company Name: Four Points by Sheraton Dhaka, Gulshan
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Diploma in Hotel Management, Bachelor degree in any discipline
∎ Skills Required: GSA
Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s):
Customer Care, Front Office, GSA
Job Responsibilities:
∎ Offer consistently professional, friendly, warm and engaging service.
∎ Give a warm welcome and check in guests taking into account the established SOPs.
∎ Check out of departing guest in accordance with the established standards.
∎ Sell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issues.
∎ Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest in accordance with the credit policy.
∎ Corporate with colleagues from all departments, in particular Housekeeping, Accounting and Reservation.
∎ Ensure that the Guest Service Desk is manned, operationally prepared and stocked at all times in order to be available for guests as a point of contact.
∎ Maintain the privacy of all guests by ensuring that no details of the guests are disclosed.
∎ Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings.
Additional Requirements:
∎ Sound knowledge in Opera.
Salary: Negotiable
Application Deadline: November 12, 2019
Company Information:
∎ Four Points by Sheraton Dhaka, Gulshan
∎ Address : House-16B, Road-35, Gulshan-2, Dhaka-1212
∎ Web : https://four-points.marriott.com/
Category: Hospitality/ Travel/ Tourism
Source: bdjobs.com
Deadline Expired on 12th Nov 2019
Similar Jobs
Executive - Airport Service
Consultant Cum Computer Operator
Reservation/ Sr. Reservation Officer
Assistant Manager / Manager - Food & Beverage (Foy's Lake Complex, Chattogram)
Manager - Customer Relationship Management (CRM)
Operation Manager (Cafe Arabika Limited)
Senior Travel Consultant
Tours & Holidays Executive
SPA Therapist
কাউন্সেলর
Student counsellor for UK, USA, Canada & Europe
Floor Captain/ Sr. Waiter
জেলা প্রতিনিধি
কাউন্সিলর
Sr Executive (Package Tour)
Chief Executive Officer-Medical Tourism
Executive, HR & Admin
Account Executive
Marketing Executive
Inventory Officer
Executive (Sales & Marketing, Ticketing and Tour Packaging)
Visa Counselor
Barista
Restaurant manager/Shift manager
Doctor / Medical Officer
Food & Beverage Manager
Executive - Airport Service
Admission Officer
Visa Processing & Holidays
Chef
Operations Manager
Resort Manager
Travel Agency Reservation & Ticketing Executive
Night Auditor
DISTRICT TRAVEL AGENT
VISA/TRAVEL CONSULTANT.
Ticketing Agent
Facebook Group