Front Office Executive

Job Description

Title: Front Office Executive

Company Name: Palm Tree Hotel

Vacancy: 2

Job Location: Dhaka (GULSHAN 1)

Employment Status: Full-time

Educational Requirements:
∎ Diploma in Hotel Management in Front Office, Bachelor degree in any discipline
∎ Primeasia University,Daffodil International University students will get preference

Experience Requirements:
∎ At most 1 year(s)
∎ The applicants should have experience in the following business area(s): Hotel
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Perform all check-in and check-out tasks
∎ Manage online and phone reservations
∎ Inform customers about payment methods and verify their credit card data
∎ Register guests collecting necessary information (like contact details and exact dates of their stay)
∎ Welcome guests upon their arrival and assign rooms
∎ Provide information about our hotel, available rooms, rates and amenities
∎ Respond to clients' complaints in a timely and professional manner
∎ Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
∎ Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
∎ Upsell additional facilities and services, when appropriate
∎ Maintain updated records of bookings and payments

Additional Requirements:
∎ Age 18 to 30 years
∎ Only males are allowed to apply

Salary: Tk. 15000 (Monthly)

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 25 Sep 2023

Company Information:
∎ 28 Aug 2023
∎ Palm Tree Hotel
∎ Address : House-10, Road-140, Gulshan-01, Dhaka-1212
∎ Web : https://palmtreehoteldhaka.business.site/

Category: Hospitality/ Travel/ Tourism

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