Job Description

Title: Front Desk Officer

Company Name: The Royena Resort Limited.(RRL)

Vacancy: 05

Age: 20 to 30 years

Location: Gazipur

Salary: Negotiable

Experience:
∎ 2 to 5 years
∎ Freshers are also encouraged to apply.

Published: 14 Feb 2024

Education:
∎ HSC, Diploma in Hotel Management, Bachelor of Business Administration (BBA), A Level

Requirements:

Additional Requirements:
∎ Age 20 to 30 years

Responsibilities & Context:
∎ Greeting guests: Welcoming guests in a friendly manner
∎ Managing reservations: Managing reservations and booking messages
∎ Processing payments: Processing guest payments and issuing keys to rooms
∎ Providing information: Providing information on amenities, services, and directions to guests
∎ Acting as a liaison: Acting as a liaison between the guest and the rest of the resort, like room service, bellhops, and housekeeping
∎ Providing guidance: Providing guidance and assistance for guests during their stay
∎ Resolving complaints: Resolving guests' complaints and concerns
∎ Maintaining records: Maintaining records of room availability and guest accounts
∎ Coordination: Coordinating receipt and delivery of messages for guests
∎ Scheduling repairs: Scheduling repairs in rooms and other parts of the resort
∎ Making suggestions: Making suggestions for entertainment, dining, and other engagements.

Skills & Expertise:

Compensation & Other Benefits:
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Gazipur

Company Information:
∎ The Royena Resort Limited.(RRL)
∎ Corporate Office: 34, Gagon Tower( 1st Floor), Madani Avenue, 100 Feet Road, Vatara,Dhaka-1212. Local Office: Howriachala, Sakashar (Fotik Market). Kaliakair, Gazipur

Address::
∎ Corporate Office: 34, Gagon Tower( 1st Floor), Madani Avenue, 100 Feet Road, Vatara,Dhaka-1212. Local Office: Howriachala, Sakashar (Fotik Market). Kaliakair, Gazipur

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 15 Mar 2024

Category: Receptionist/PS

Source: bdjobs.com

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