Front Desk Executive

Job Description

Title: Front Desk Executive

Company Name: I Global Services

Vacancy: 1

Age: 20 to 30 years

Location: Dhaka (Mirpur 10)

Salary: Negotiable

Published: 22 Dec 2024

Education:
∎ High School Diploma or equivalent (Bachelor’s Degree preferred).
∎ High School Diploma or equivalent (Bachelor’s Degree preferred).

Requirements:

Additional Requirements:
∎ Age 20 to 30 years
∎ Proven experience 6 Months to 1 Year in a front desk or customer service role, preferably in an educational or consultancy environment.
∎ Strong communication and interpersonal skills with a focus on customer service.
∎ Proficiency in using office software such as Microsoft Office (Word, Excel, Outlook).
∎ Excellent organizational and multitasking skills.
∎ Ability to work under pressure and handle administrative tasks efficiently.
∎ Professional appearance and a positive attitude.
∎ Fluency in English is required.
∎ Only Females are encouraged to apply.
∎ Proven experience 6 Months to 1 Year in a front desk or customer service role, preferably in an educational or consultancy environment.
∎ Strong communication and interpersonal skills with a focus on customer service.
∎ Proficiency in using office software such as Microsoft Office (Word, Excel, Outlook).
∎ Excellent organizational and multitasking skills.
∎ Ability to work under pressure and handle administrative tasks efficiently.
∎ Professional appearance and a positive attitude.
∎ Fluency in English is required.
∎ Only Females are encouraged to apply.

Responsibilities & Context:
∎ Reception & Customer Service: Greet and assist clients, students, and visitors in a friendly, professional manner.
∎ Phone and Email Management: Answer phone calls, respond to emails, and direct inquiries to the appropriate team members.
∎ Appointment Scheduling: Schedule consultations and meetings with counselors for prospective students and maintain an updated appointment calendar.
∎ Administrative Support: Assist with administrative tasks such as filing, data entry, maintaining office records, and managing documents.
∎ Office Management: Ensure that the front office area is clean, organized, and well-stocked with necessary office supplies.
∎ Client Communication: Provide basic information to prospective students and parents regarding study abroad opportunities, services, and processes.
∎ Record Keeping: Maintain a database of student inquiries, appointments, and office visitors.
∎ Support to Team Members: Provide support to the counseling and marketing teams as needed, including assisting with event preparation, promotional activities, and document management.
∎ About Us: At i-Global Services, we are dedicated to helping students achieve their dreams of studying abroad. With 20 years of experience in student consultancy, we pride ourselves on offering personalized guidance and support to each student.
∎ Position Overview: We are seeking a highly professional and customer-focused Front Desk Executive to be the first point of contact for clients and students at our office. The ideal candidate will be responsible for ensuring smooth day-to-day operations at the front desk, managing administrative tasks, handling inquiries, and providing excellent customer service to students, parents, and visitors.
∎ Key Responsibilities:
∎ Reception & Customer Service: Greet and assist clients, students, and visitors in a friendly, professional manner.
∎ Phone and Email Management: Answer phone calls, respond to emails, and direct inquiries to the appropriate team members.
∎ Appointment Scheduling: Schedule consultations and meetings with counselors for prospective students and maintain an updated appointment calendar.
∎ Administrative Support: Assist with administrative tasks such as filing, data entry, maintaining office records, and managing documents.
∎ Office Management: Ensure that the front office area is clean, organized, and well-stocked with necessary office supplies.
∎ Client Communication: Provide basic information to prospective students and parents regarding study abroad opportunities, services, and processes.
∎ Record Keeping: Maintain a database of student inquiries, appointments, and office visitors.
∎ Support to Team Members: Provide support to the counseling and marketing teams as needed, including assisting with event preparation, promotional activities, and document management.
∎

Skills & Expertise:

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Mirpur 10)

Read Before Apply:

How to Apply:

Interested candidates are invited to send their CV and a cover letter to the provided email or apply through Bdjobs.

Please mention "Front Desk Executive" in the subject line.

Application Deadline: Immediate Joining