Front Desk Executive (Female)

Job Description

Title: Front Desk Executive (Female)

Company Name: Aasceend Hotel & Resort Ltd.

Vacancy: --

Age: 20 to 30 years

Job Location: Dhaka (DOHS Baridhara)

Salary: Negotiable

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Real Estate

• Bachelor/Honors

• At least 1 year
• The applicants should have experience in the following business area(s): Real Estate

• Age 20 to 30 years
• Only Female

• Prior experience in a front desk, reception, or customer service role will be given preference.

• Strong interpersonal and communication skills with the ability to interact confidently and professionally with clients and visitors.

• Ability to explain company services, facilities, and related information clearly and effectively.

• Professional appearance, well-groomed personality, and presentable attire.Excellent verbal and written communication skills.

• Positive attitude, punctuality, politeness, and customer-focused approach.

• Basic computer proficiency with skills in data entry, record keeping, and office management software.

• Strong organizational and multitasking abilities with attention to detail.

• Serve as the first point of contact for guests, clients, and visitors by providing a warm and professional welcome.

• Manage incoming phone calls by answering, screening, and directing calls appropriately while taking accurate messages when required.

• Handle guest check-in and check-out procedures efficiently to ensure a smooth and positive experience.

• Coordinate and schedule appointments for management and staff while maintaining organized calendars.

• Manage internal and external correspondence professionally and maintain effective communication with all stakeholders.

• Provide accurate information regarding the organization’s services, facilities, and related inquiries.

• Maintain a clean, organized, and presentable front desk and reception area at all times.

• Deliver excellent customer service by addressing guest concerns and resolving issues promptly and professionally.

• Provide administrative support, including filing, photocopying, faxing, document handling, and maintaining office supplies.

• Coordinate with different departments to ensure smooth daily operations and effective service delivery.

• Monitor the reception and front entrance area to maintain safety and security standards.

• Support the onboarding and training process of newly recruited front desk staff when required.

• Follow company policies and procedures, especially regarding confidentiality, professionalism, and workplace ethics.

• Maintain accurate visitor records, appointment schedules, and other relevant data using computer applications and office software.

• Mobile bill,Performance bonus
• Festival Bonus: 2