Front Desk & Billing - Senior Executive

Job Description

Title: Front Desk & Billing - Senior Executive

Company Name: Farazy Hospital Ltd.

Vacancy: 10

Age: At most 35 years

Job Location: Dhaka (Banasree)

Salary: Negotiable

Experience:

• 3 to 7 years
• The applicants should have experience in the following business area(s): Hospital, Physiotherapy center, Diagnostic Centre, Clinic, Healthcare/Lifestyle product, Chamber, Healthcare Startup

• Bachelor of Business Administration (BBA) in Accounting
• Bachelor of Business Administration (BBA) in Hospitality Management

• Bachelor’s Degree in Business Administration, Accounting, Hospital Management, or any relevant discipline.
• Professional training in hospital billing or healthcare management will be an added advantage.

• 3 to 7 years
• The applicants should have experience in the following business area(s): Hospital, Physiotherapy center, Diagnostic Centre, Clinic, Healthcare/Lifestyle product, Chamber, Healthcare Startup

• Age At most 35 years

• Minimum 3–8 years of practical experience in hospital front desk and billing operations.

• Previous experience in a reputed hospital or healthcare facility is mandatory.

• Experience in handling IPD, OPD, and insurance billing will be highly preferred.

• Strong knowledge of hospital billing systems and software.

• Excellent communication and interpersonal skills.

• Leadership and team management ability.

• Strong problem-solving and customer service skills.

• Ability to work under pressure and manage multiple tasks.

• Proficiency in MS Office and hospital management software.

Farazy Hospital Limited, a reputed and fast-growing healthcare institution, is looking for a competent, dedicated, and experienced professional for the following position.

Job Location: Rampura, Banashree, Dhaka

Key Responsibilities:

• Supervise and manage front desk operations ensuring smooth patient registration, admission, and discharge processes.
• Oversee hospital billing activities including IPD & OPD billing, final bill preparation, and payment collection.
• Ensure accuracy of billing, proper documentation, and compliance with hospital policies.
• Coordinate with medical, nursing, accounts, and insurance departments for billing clarification and approvals.
• Handle patient queries and complaints related to billing and front desk services professionally.
• Monitor daily cash collection and ensure timely handover to the Accounts Department.
• Train, guide, and supervise front desk & billing team members.
• Prepare daily, weekly, and monthly reports for management review.
• Ensure excellent patient service and maintain hospital brand standards.

Based on experience and competency.

• Other benefits as per company policy.