Job Description
Title: Field Supervisor
Company Name: Sentry Security Services Ltd. (A Sister Concern of Sentry Group)
Vacancy: 3
Job Location: Barishal
Employment Status: Full-time
Educational Requirements:
∎ HSC to above
Experience Requirements:
∎ At least 6 year(s)
Job Responsibilities:
∎ Shall wear a neat and clean uniform with company ID card while on duty.
∎ Shall remain firm, courteous and efficient at all times in the performance of duties
∎ Shall report to duty on time as per roster and will join daily toolbox meetings.
∎ Shall inspect all the designated client's post within the respective area of operation
∎ Shall ensure briefing on operational discipline to his under command.
∎ Shall establish command and control on security personnel under his command/at his AOR
∎ Shall ensure the security personnel (security guard, senior security guard, security inspector) are on duty on time as per roster and in a proper turn out and bearing.
∎ Shall ensure special briefing/instructions to his on-duty team received from management.
∎ Shall ensure deployed security personnel are maintaining all the policy, procedures and discipline while on duty
∎ Shall ensure on-duty security personnel are marinating all the logs and registers (attendance register, personal timesheet, gate passes etc) properly and efficiently.
∎ Shall meet client's representative daily basis and take feedback of operation performance
∎ Shall assess' performance of deployed security personnel and record any gaps and requirement of training and will report accordingly to Deputy Manager Operation.
∎ Shall ensure all incidents (safety, security and threat of violence) are reported timely.
∎ Shall ensure site security supervisors are maintaining security related emergency procedures during any emergency.
∎ Shall ensure and review shift duty report produced by Site Shift In-Charge which includes but are not limited to guard attendance, leave / absence state, any other special task has been performed or any exception or any incident with detailed report / comments before handing over the duty.
∎ Shall conduct at least two surprise inspections at night time within his area of responsibility and shall sign an individual timesheet/inspection register.
∎ Shall ensure deployed security personnel are patrolling the perimeter as per laid down procedure/SOP.
∎ Shall ensure all related security and safety equipment are functional in case of any non- functionality Site Shift In-Charge is sending immediate report.
∎ Shall deploy security personnel ensure high standards of housekeeping are achieved and maintained within his areas of responsibility.
∎ Shall ensure an effective and efficient channel of security personnel recruitment.
∎ Shall ensure deployment of security personnel and other equipment in case of any new client within the given time frame
∎ Shall ensure proper record keeping of all personnel attendance, absenteeism and overtime and will send the same to Deputy Operation Manage monthly basis
∎ Shall ensure all deployed security personnel have received their salary and overtime as per timesheet and records.
∎ Shall submit proper inspection report as per prescribed reporting
∎ Must be very punctual and report to duty on time, following company policy.
∎ Must promote a ONE TEAM culture within the organization.
∎ Must Promote Feedback Culture within the organization
∎ Must maintain a proper and professional dress code while on duty.
∎ Demonstrate Lead by Example behavior in all aspects of the company's Mission, Vision, and Values.
∎ Ensure maintenance of the company's policies and procedures at all times by all team members within respective operational areas.
∎ Promote the company's brand image to internal and external stakeholders.
∎ Must meet all principal clients on a daily basis to establish professional trust.
∎ Inspire and align the total team with honesty and integrity and transparency in all operational activities.
∎ Inspire team members to deliver every task the right way and in a timely manner.
∎ Ensure operational teams continuously improve capabilities of operational efficiency and excellence.
∎ Ensure a prompt response to clients' calls/requirements.
∎ Must ensure a proactive approach to planning customer acquisition, retention, and satisfaction.
∎ Must ensure the accuracy of all documents through proper verification and validation (V & V) of all tasks to all regulatory requirements.
∎ Must be properly oriented with all operational areas, customers, and team members.
∎ Conduct surprise checks of operational activity through unannounced physical visits to clients' sites on a weekly basis.
∎ Must conduct weekly meetings with respective team members and collect operational updates through a prescribed report format.
∎ Shall demonstrate courteous but firm and professional behavior at all times with all customers and stakeholders.
∎ Establish and maintain a proper Chain of Command.
∎ Align with the company's digitalized operational efforts.
∎ Shall ensure immediate reporting and response to all incidents/abnormalities (safety and security).
∎ Must attend all required training/briefing/toolbox sessions organized from time to time.
∎ Must ensure strict adherence to the anti-harassment policy, which includes sexual harassment, verbal abuse, anti-social activities, horse-play, etc., at client premises.
∎ Must adhere to SSSL Personnel Code of Conduct
Additional Requirements:
∎ Excellent organizational and time management skills to handle multiple tasks and prioritize effectively.
∎ Strong attention to detail and accuracy in data entry and record-keeping.
∎ Effective verbal and written communication skills in English and Bengali.
∎ Proficiency in using office software, such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
∎ Ability to work independently and as part of a team in a fast-paced environment.
∎ Discretion and integrity in handling confidential information.
Compensation & Other Benefits:
∎ As per Company Policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 20 Sep 2023
Company Information:
∎ 21 Aug 2023
∎ Sentry Security Services Ltd. (A Sister Concern of Sentry Group)
∎ Address : House # 9/A, Road # 01(Vasha Shoinik Dr. Golam Moula Sharak), Dhanmondi, Dhaka-1205
∎ Business : SENTRY SECURITY SERVICES LTD. is one of the leading, reputed and complete digitized security service providers operating in Bangladesh for the last 28 years. SSSL, security operations have spread all over the country in 64 districts, where almost 5000 trained and professional security personnel are deployed in so many International-Multinational Companies, Embassies, Local Large Corporates. Financial Institutes etc. SSSL also provides Cash Carrying Services (CIT) to many Banks, Financial Institutes and Corporates in all Divisional Cities in Bangladesh. We, SSSL also provide complete security solutions to our valued business partners. At present, SSSL has established its footprint and management setup in all over the country including every Divisional Cities in Bangladesh. Now, we SSSL management is working, focusing on taking the business to the global market specially in South-East Asia, Asia and Middle East Countries within 2027 and to become the largest Security Service Providers in Bangladesh.
Sentry Security Services Ltd. (A Sister Concern of Sentry Group)House # 9/A, Road # 01(Vasha Shoinik Dr. Golam Moula Sharak), Dhanmondi, Dhaka-1205Web: www.sentrysecuritybd.com
Category: Security/Support Service
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