Title: Executive/Senior Executive - CRM
Company Name: Meghna Executive Holdings
Vacancy: 1
Age: 25 to 35 years
Job Location: Dhaka
Salary: Tk. 25000 - 35000 (Monthly)
Experience:
Excellent communication and interpersonal skills.
Strong coordination, follow-up, and problem-solving abilities.
Proficiency in MS Office, particularly Excel and email communication.
Professional attitude and ability to manage multiple tasks efficiently
Maintain and strengthen relationships with corporate clients, business partners, and other stakeholders.
Handle client inquiries, complaints, and service requests, ensuring timely responses and effective resolution.
Coordinate with relevant business units and departments to ensure smooth communication and timely follow-up on client requirements.
Maintain updated client databases, prepare CRM reports, and monitor customer feedback and satisfaction.
Follow up on pending issues, business commitments, and client feedback to improve service quality and long-term relationships.
As per company policy