Executive/Senior Executive - Call Center & Data Management

Job Description

Title: Executive/Senior Executive - Call Center & Data Management

Company Name: Sheltech (Pvt) Ltd

Vacancy: --

Age: 25 to 29 years

Job Location: Dhaka

Salary: --

Experience:

• 2 to 4 years
• The applicants should have experience in the following business area(s): Real Estate

• Bachelor/Honors

• Graduation in any relevant subject

• 2 to 4 years
• The applicants should have experience in the following business area(s): Real Estate

• Age 25 to 29 years

• 2-4 years’ experience in relevant field

• Age 25 to 29 years preferred

• Excellent communication skills

• Self-motivated and able to work under pressure in a fast-paced working environment

• In-depth knowledge of the industry and its current issues

Candidates with previous experience in real estate or reputed organizations will be given preference

Sheltech is now hiring! As one of the leading real estate companies of Bangladesh, we take pride in our code compliant designs and quality construction, and have built over 4300 apartments and commercial units in Dhaka city in the last 37 years. We are currently expanding our business and are looking for qualified, sincere and hardworking individuals, who will be able to work in our highly professional, fast-paced and dynamic corporate culture.

Department: Call Center & Data Management

Job Responsibilities

• Answer incoming & outgoing calls in a timely manner, addressing customer needs or inquiries effectively.

• Monitor and respond promptly to all client inquiries across multiple platforms, including Facebook, WhatsApp, Instagram, LinkedIn, website chat, Google reviews, email, and e-paper. Ensure all responses are courteous, professional, and informative.

• Convince customer to purchase our products on Telemarketing calls.

• Offer accurate, clear, and concise information to callers, ensuring they understand the details being provided.

• Accurately input client details, inquiries, and relevant notes into the dashboard system when there is an immediate project match and distribute to the sales team.

• Maintain regular reports on calls, lead generations, call findings and interactions.

• Achieve Monthly targets.

• Work closely with sales team to analyze market trends.

• Attractive salary and package benefits

• Excellent work environment

• Extensive corporate training

• Promising career progress