Executive - Telesales

Job Description

Title: Executive - Telesales

Company Name: Khan Revive

Vacancy: --

Age: 18 to 28 years

Job Location: Dhaka (Mirpur)

Salary: Negotiable

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): IT Enabled Service, Immigration/Visa Processing, E-commerce

• Higher Secondary
• Diploma
• Bachelor/Honors

• 1 to 3 years
• The applicants should have experience in the following business area(s): IT Enabled Service, Immigration/Visa Processing, E-commerce

• Age 18 to 28 years
• Only Female

• Proper pronunciation & effective speech

• Well behaviour

• Customer handling

1. Client Communication & Lead Handling

• Make outbound calls to potential and existing customers.

• Handle inbound inquiries professionally and provide proper information.

• Build strong communication with clients and understand their travel needs.

2. Service Promotion

• Promote company services including:

  • Visa Processing

  • Tour Packages (Domestic & International)

  • Hotel Booking

  • Travel Consultation

• Explain packages, offers, and service benefits clearly.

3. Lead Generation & Follow-up

• Generate new leads through calls and provided databases.

• Maintain regular follow-up with interested clients.

• Convert leads into confirmed sales.

4. Sales Target Achievement

• Achieve daily, weekly, and monthly sales targets.

• Work toward increasing company revenue through tele-sales.

5. Customer Relationship Management

• Maintain long-term relationships with clients.

• Provide after-sales support and follow-up.

• Handle customer queries and complaints professionally.

6. Data Management & Reporting

• Update customer data, inquiry status, and follow-up notes properly.

• Submit daily call reports and performance reports.

• Maintain CRM or lead tracking sheets accurately.

7. Coordination with Other Department

• Coordinate with visa processing, ticketing, sales, and marketing teams.

• Ensure smooth client service execution.

• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2