Executive / Sr. Executive - Client Services & Operations

Job Description

Title: Executive / Sr. Executive - Client Services & Operations

Company Name: Triptrek

Vacancy: --

Age: 25 to 38 years

Job Location: Dhaka, Dhaka (Niketan)

Salary: Negotiable

Experience:

• 2 to 3 years
• The applicants should have experience in the following business area(s): Event Management, Travel Agency, Tour Operator

Published: 2026-08-25

Application Deadline: 2026-09-24

Education:

• Bachelor of Business Administration (BBA) in Marketing
• Bachelor of Business Studies (Pass)

Requirements:

• 2 to 3 years
• The applicants should have experience in the following business area(s): Event Management, Travel Agency, Tour Operator

Skills Required: Business Development,Client Onboarding,Hospitality Management,Merchant Acquisition,Tour and Travel visa,Tour Guide,Tour Package,Transport/ Airline/ Travel,Visa Processing

Additional Requirements:

• Age 25 to 38 years

• Practical knowledge of tour packages, hotel bookings, travel services, and related operations will be preferred.

• Experience in merchant acquisition/onboarding or partnership development will be an added advantage.

• Good communication, negotiation, and interpersonal skills.Strong client and relationship management skills.

• Good command of English and Bangla, both written and verbal.Proficiency in Microsoft Office and basic reporting or documentation.

• Ability to work independently, meet targets, and manage multiple tasks efficiently.

Responsibilities & Context:

The journey of TripTrek began in Bangladesh’s thriving exhibition industry, where we earned a reputation for delivering high-quality services to business visitors and investors. With strong local expertise and reliable reception capabilities, we gained the trust of clients from around the world.
https://triptrekbd.com/

We are looking for a motivated and customer-focused professional with experience in the Tour & Travel industry and Merchant Onboarding. The candidate will be responsible for developing travel-related business opportunities, onboarding new merchants/partners, maintaining business relationships, and ensuring smooth coordination between merchants, customers, and internal teams.

Key Responsibilities

• Handle tour packages, travel arrangements, hotel bookings, transportation, and related travel services.

• Communicate with clients to understand their travel requirements and provide suitable solutions.

• Coordinate with hotels, airlines, transport providers, tour operators, and other travel partners.

• Prepare quotations, itineraries, proposals, and travel-related documents.

• Follow up with clients and ensure a smooth customer experience.

• Develop new business opportunities and maintain relationships with existing clients and travel partners.

• Ensure a smooth and efficient merchant onboarding lead to conversion.

• Explain company services, partnership benefits, commercial terms, and onboarding procedures to prospective merchants.

• Collect and verify required merchant documents and information.

• Coordinate the complete onboarding process from initial communication to activation

• Maintain an updated database of onboarded and prospective merchants.

• Build and maintain strong relationships with merchants and ensure regular engagement.

• Coordinate with internal teams to resolve merchant-related issues and ensure smooth service delivery.

• Prepare regular reports on merchant onboarding, sales, client communication, and business development activities.

• Perform any other responsibilities assigned by the management.

Job Other Benifits:

• T/A,Provident fund,Mobile bill,Insurance
• Salary Review: Yearly
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Both Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Hospitality/ Travel/ Tourism