Executive - ServiceDesk
Job Description
Title: Executive - ServiceDesk
Company Name: Team Group
Vacancy: 1
Age: 25 to 35 years
Job Location: Dhaka (Mirpur 7)
Salary: Negotiable
Experience:
- 3 to 5 years
- The applicants should have experience in the following business area(s): Retail Store, IT Enabled Service, Garments, Buying House, Real Estate, Group of Companies, Garments Accessories
Published: 2025-09-28
Application Deadline: 2025-10-18
Education:
- Bachelor of Science (BSc) in Computer Engineering
- Diploma in Computer in Computer Science
Requirements:
- 3 to 5 years
- The applicants should have experience in the following business area(s): Retail Store, IT Enabled Service, Garments, Buying House, Real Estate, Group of Companies, Garments Accessories
Skills Required: CCTV system,Logic ERP Software,Microsoft 365,Network Engineering,Printers and Scanners Configuration,Surveillance
Additional Requirements:
- Age 25 to 35 years
Responsibilities & Context:
Install, Configure & Manage all devices & service in access layer.
Troubleshoot and level one support end user software, solution, antivirus, operating system related issues.
Use the defines tools to manage end user support and report.
Renovation and new deployment work of entire group.
Ensure security of End use of the entire organization.
Update and patch management of end user equipment.
Application & ERP solution implementation and it’s smooth operation in the context of infrastructure.
Keep track of IT asset from accusation to disposal of end user equipment’s of his site and send report as required.
Ensure backup & restoration of end user devices.
Manage vendor for warranty and servicing of IT equipment
Incident & change report
SOP, build document, project doc, issue register etc.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
Interested By University
| University | Percentage (%) |
|---|---|
| Daffodil International University (DIU) | 6.62% |
| Bangladesh University | 4.42% |
| Dhaka International University | 3.97% |
| Jahangirnagar University | 3.31% |
| Northern University Bangladesh | 2.87% |
| Uttara University | 2.87% |
| Green University of Bangladesh | 2.65% |
| National University | 2.43% |
| American International University Bangladesh (AIUB) | 2.43% |
| World University of Bangladesh | 2.43% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 66.89% |
| 31-35 | 22.08% |
| 36-40 | 7.28% |
| 40+ | 2.65% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 10.40% |
| 20K-30K | 32.52% |
| 30K-40K | 31.86% |
| 40K-50K | 14.16% |
| 50K+ | 11.06% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 6.84% |
| 0.1 - 1 years | 6.40% |
| 1.1 - 3 years | 19.21% |
| 3.1 - 5 years | 22.74% |
| 5+ years | 44.81% |
