Job Description
Title: Executive - Reservation & Ticketing
Company Name: Hajee Air Travels Ltd
Vacancy: 2
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline.
Experience Requirements:
∎ 3 to 5 year(s)
Job Context:
∎ Our renowned IATA leading company is searching for experienced dynamic & passionate candidates for the position of Air Ticketing & Reservation. We appreciate you taking the time to review the list of qualifications and to apply for the position.
∎ We are looking for an energetic, well qualified in Travel & Airlines industry to join our team and support about the IATA, GDS, Airline Rules & regulations. Daily operations of ticketing and Travel Management.
Job Responsibilities:
∎ Telling details about our service to clients by phone calls/email/online communication/face to face..
∎ IATA related service. Operate GDS systems (Galileo, Sabre, Amadeus and Others online ticketing system) to issue
∎ Domestic, International and offline tickets.
∎ Coordinating and resolving issues like ticket re-route, re- schedule, re- issue, refund etc.
∎ Excellent at dealing with clients over phone and providing necessary information to ensure customer satisfaction around the clock.
∎ Listen and understand customer query and provide quick support on the required topic.
∎ Have updated knowledge about airline rules & policies.
∎ Keep sales records & report sales information monthly.
∎ Have destination knowledge about foreign countries
∎ Be polite, active & responsible with your duties
∎ Using GDS (Galileo, Sabre & Amadeus).
∎ Customer Service, Processes cancellations and modifications of reservations.
∎ Provide necessary support to Visit Visa & Package tour Processing.
∎ Dealing with customer complaints and requests effectively and courteously, providing or seeking solutions as quickly as possible.
∎ Work with BSP/IATA related operation is must.
Additional Requirements:
∎ Age 25 to 40 years
∎ Both males and females are allowed to apply
∎ The applicants should have experience in the following area(s): Air ticket, Tourism, Visa Processing.
∎ The applicants should have experience in the following business area(s): Travel Agent.
∎ Air Ticketing and Visa processing.
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 May 2023
Company Information:
∎ 11 May 2023
∎ Hajee Air Travels Ltd
Category: Hospitality/ Travel/ Tourism
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