Executive (IPD/ OPD)
Job Description
Title: Executive (IPD/ OPD)
Company Name: Al-Manar Hospital Limited
Vacancy: 5
Age: at least 25 years
Location: Dhaka (Mohammadpur)
Minimum Salary: Negotiable
Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):Hospital, Diagnostic Centre, Clinic
Published: 13 Nov 2024
Education:
∎ Bachelor/Honors, Bachelor of Business Administration (BBA), Masters, Master of Business Administration (MBA)
Requirements:
Additional Requirements:
∎ Age at least 25 years
∎ Depth knowledge in hospital & health care services.
∎ Billing skills (registration, consultation, investigations, pharmacy etc.)
∎ Must be capable in handling patients and managing front desk.
∎ Computer literacy in MS Office.
∎ Must be capable in handling patients and managing front desk.
∎ Good communication and interpersonal skills in Bengali & English.
∎ Must be smart, gentle have patience and smiling face.
∎ Must be able to work in a team.
∎ Ability to handle confidential and sensitive information.
∎ Ability to communicate effectively on the telephone.
∎ Positive attitude, Dynamic, hardworking & self-motivated with sound physical & mental health.
∎ Have to work in the morning shift, evening shift & night shift.
∎ Candidate will work as a full-time employee.
∎ Cannot work anywhere else as part-time employee.
Responsibilities & Context:
∎ Greet all customers with appropriate manners & courtesy.
∎ Identify the patient correctly by name, Hospital ID and Age/Date of birth.
∎ Answering all patient telephone inquiries.
∎ Listen to the patient queries/complaints and address the issue by yourself.
∎ Provide information to the patients regarding medical services and tariffs of the Hospital.
∎ Prepare invoices for registration, consultation, investigations / Pathology Bill (Indoor & Outdoor), pharmacy etc.
∎ Data entry on all billing charges, refunds and supplies.Inform the patient of the amount due; process the transaction in appropriate manner.
∎ Collect the dues in cash or by credit card and guide the patients to get the service.Always thank customers after completing formalities.
∎ Responsible for completing all Medicare billing forms and backup information required.
∎ Declare all money collected from the patients & deposit the money to the authorized person.
∎ Keep the point of payment neat and clean.
∎ Operate and maintain all equipment in correct manner and report any malfunction.
∎ Meet frequently with medical staff to process their correspondence, type their reports and produce their presentations.
∎ Communicating with the clinical staff to ensure all appropriate patient information.
∎ Responsible for typing up discharge instructions for a patient.
∎ Cash payment against all Approved Bill/ Voucher.
∎ To deal with sensitive medical information, secretaries must practice strict procedures on safeguarding the confidentiality of data.
∎ Any other task assigned by the management.
∎ Detailed job responsibility will be given at the time of joining.
∎ We are looking for skilled, professional & well-experienced Senior Executive/Executive for the department/section of Front Desk, IPD/OPD Cash Counter, and Patient Care, etc.
∎ Greet all customers with appropriate manners & courtesy.
∎ Identify the patient correctly by name, Hospital ID and Age/Date of birth.
∎ Answering all patient telephone inquiries.
∎ Listen to the patient queries/complaints and address the issue by yourself.
∎ Provide information to the patients regarding medical services and tariffs of the Hospital.
∎ Prepare invoices for registration, consultation, investigations / Pathology Bill (Indoor & Outdoor), pharmacy etc.
∎ Data entry on all billing charges, refunds and supplies.Inform the patient of the amount due; process the transaction in appropriate manner.
∎ Collect the dues in cash or by credit card and guide the patients to get the service.Always thank customers after completing formalities.
∎ Responsible for completing all Medicare billing forms and backup information required.
∎ Declare all money collected from the patients & deposit the money to the authorized person.
∎ Keep the point of payment neat and clean.
∎ Operate and maintain all equipment in correct manner and report any malfunction.
∎ Meet frequently with medical staff to process their correspondence, type their reports and produce their presentations.
∎ Communicating with the clinical staff to ensure all appropriate patient information.
∎ Responsible for typing up discharge instructions for a patient.
∎ Cash payment against all Approved Bill/ Voucher.
∎ To deal with sensitive medical information, secretaries must practice strict procedures on safeguarding the confidentiality of data.
∎ Any other task assigned by the management.
∎ Detailed job responsibility will be given at the time of joining.
Compensation & Other Benefits:
∎ Provident fund, Medical allowance
∎ Salary Review: Yearly
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Mohammadpur)
Company Information:
∎ Al-Manar Hospital Limited
∎ Plot-Umo (?), Block-Rossoi (?), Satmosjid Road (Opposite to Govt. Physical College), Mohammadpur, Dhaka-1207.
Address::
∎ Plot-Umo (?), Block-Rossoi (?), Satmosjid Road (Opposite to Govt. Physical College), Mohammadpur, Dhaka-1207.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 30 Nov 2024
Category: Receptionist/PS
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