Executive - Information
Job Description
Title: Executive - Information
Company Name: Omnicare Diagnostic Limited
Vacancy: --
Age: At least 21 years
Job Location: Dhaka (Shewrapara)
Salary: Negotiable
Experience:
- At least 1 year
- The applicants should have experience in the following business area(s): Diagnostic Centre
Published: 2025-09-27
Application Deadline: 2025-09-30
Education:
- Bachelor of Business Administration (BBA)
Requirements:
- At least 1 year
- The applicants should have experience in the following business area(s): Diagnostic Centre
Skills Required: Communication,COMPUTER OFFICE MANAGEMENT,language fluency,Microsoft Office
Additional Requirements:
- Age At least 21 years
Responsibilities & Context:
1. Register patients with accurate demographic and service-related
information
2. Maintain confidentiality and accuracy in patient data entry.
3. Greet patients and visitors politely and professionally.
4. Provide up-to-date information on doctors’ schedules, test charges,
preparation instructions, and availability
5. Guide patients to appropriate counters or departments.
6. Answer all incoming calls courteously and efficiently.
7. Provide accurate information or direct the call to the relevant department.
8. Record important messages or escalate urgent matters to the Co-
Ordinator.
9. Assist with appointment scheduling and, if necessary, change or cancel
patient appointments.
10. Receive and address patient feedback or minor grievances
empathetically.
11. Forward complex complaints to the appropriate authority with detailed
notes.
12. Prepare shift-wise handover reports.
13. Communicate and collaborate with collection, lab, billing, doctor
coordination, and IT.
14. Assist in handling peak hours, rush patients, or emergency service
requests.
15. Follow dress code, behavioral guidelines, and organizational etiquette.
16. Offer priority assistance to senior citizens, pregnant women, disabled, or
VIP patients.
17. Arrange seats, fast-tracking, or dedicated support as needed.
18. Maintain calm, respectful, and proactive communication with all patients.
19. Show empathy, active listening, and clear guidance.
20. Avoid argument, negligence, or frustration under pressure.
Job Other Benifits:
Salary Review: Yearly
Festival Bonus: 2
As Per Company Policy.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Healthcare/Medical
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 14.14% |
| Daffodil International University (DIU) | 2.62% |
| Govt. Titumir College | 2.09% |
| Green University of Bangladesh | 2.09% |
| Ahsanullah University of Science and Technology (AUST) | 1.57% |
| State University of Bangladesh | 1.57% |
| Govt. Bangla College | 1.57% |
| University of Dhaka | 1.57% |
| Bangladesh Islami University | 1.57% |
| JAGANNATH UNIVERSITY | 1.57% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 74.35% |
| 31-35 | 17.80% |
| 36-40 | 5.24% |
| 40+ | 2.09% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 25.13% |
| 20K-30K | 60.21% |
| 30K-40K | 12.57% |
| 40K-50K | 1.57% |
| 50K+ | 0.52% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 14.66% |
| 0.1 - 1 years | 10.47% |
| 1.1 - 3 years | 27.23% |
| 3.1 - 5 years | 20.94% |
| 5+ years | 26.70% |
