Executive – Documentation

Job Description

Title: Executive – Documentation

Company Name: Arfan Express Ltd

Vacancy: --

Age: At least 20 years

Job Location: Dhaka

Salary: Tk. 14000 - 16000 (Monthly)

Experience:

Published: 2026-10-05

Application Deadline: 2026-11-03

Education:

• Bachelor of Business Administration (BBA) in Supply Chain Management
• Bachelor/Honors

• Age At least 20 years

Company Overview

We are a growing freight forwarding and logistics company providing reliable air freight, sea freight, customs clearance, and logistics solutions. We are looking for a detail-oriented and responsible individual to join our team as Executive – Documentation.

Position Summary

The Executive – Documentation will be responsible for preparing and maintaining freight forwarding and company-related documents, monitoring shipment and consignment status, coordinating with customers, and supporting the Operations and Accounts teams with timely and accurate documentation.

This is an entry-level position, and fresh graduates with a willingness to learn about freight forwarding and logistics are encouraged to apply.

Key Responsibilities

• Prepare and maintain various freight forwarding and company-related documents accurately and on time.

• Prepare Bills, Debit Notes, Freight Certificates, Challans, and other relevant documents as required.

• Prepare and maintain shipment-related files and supporting documents.

• Check documents for accuracy, completeness, and consistency before submission or issuance.

• Maintain proper physical and digital filing of documents.

• Coordinate with the Operations, Accounts, and other relevant departments regarding documentation requirements.

• Assist in preparing additional documents required for customers, agents, carriers, customs, and other stakeholders.

• Maintain an updated record of all assigned consignments and shipment statuses.

• Follow up with the Operations team, carriers, agents, and other relevant parties regarding shipment progress.

• Monitor important shipment milestones such as booking, cargo handover, departure, arrival, customs clearance, delivery, and other relevant updates.

• Update customers and internal teams regarding shipment status and expected timelines.

• Immediately highlight delays, discrepancies, or operational issues to the concerned team.

• Communicate with customers regarding their documentation requirements, shipment status, and other service-related needs.

• Coordinate closely with the Operations, Sales, Accounts, and Documentation teams.

• Ensure required documents and information are shared with the concerned departments on time.

• Assist the Operations team with day-to-day administrative and documentation activities.

• Support management and senior team members with reports and other documentation as required.

• Maintain updated shipment trackers, document trackers, customer follow-up records, and other assigned reports.

• Ensure all shipment files are complete and properly organized.

• Maintain confidentiality of customer and company information.

• Perform other documentation and coordination tasks assigned by management.

Requirements

• Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, Accounting, or any relevant discipline.

• Fresh graduates are encouraged to apply.

• Previous experience in freight forwarding, logistics, shipping, or documentation will be an advantage but is not mandatory.

• Good working knowledge of Microsoft Office, particularly MS Excel and MS Word.

• Good written and verbal communication skills.

• Good attention to detail and ability to identify documentation errors.

• Ability to organize and maintain multiple files and shipment records.

• Willingness to learn freight forwarding, shipping, and logistics procedures.

Employment Details

• Position: Executive – Documentation

• Experience: Freshers are encouraged to apply

• Job Type: Full-time

• Salary: 14-16K

• Workplace: Office-based

• Department: Operations / Documentation

Additional Requirements

• Detail-oriented and organized.

• Responsible and punctual in completing assigned tasks.

• Good follow-up and coordination skills.

• Proactive and willing to learn.

• Ability to work under pressure and meet deadlines.

• Professional and polite communication with customers and colleagues.

Honest, disciplined, and committed to maintaining accurate documentation