Executive - Customer Service (Garments Accessories)

Job Description

Title: Executive - Customer Service (Garments Accessories)

Company Name: Epyllion Group

Vacancy: 05

Job Location: Narayanganj

Employment Status: Full-time

Educational Requirements:
∎ MBA/Masters in Business Studies from any reputed university.

Experience Requirements:
∎ 3 to 4 year(s)
∎ The applicants should have experience in the following area(s): Customer relationship, Customer Service, Customer Support
∎ The applicants should have experience in the following business area(s): Garments Accessories, Packaging Industry

Job Responsibilities:
∎ Order receive from customer, process in ERP and acknowledge order from customer;
∎ Coordinate with planning in production schedule plan to ensure on time delivery;
∎ Closely work with planning dept. for delivery;
∎ Work with ERP team to get the requirement based on customer need;
∎ Handling customer queries and complains and solve the same;
∎ Update customers regarding production status when required;
∎ Maintain required database and prepare necessary reports;
∎ Involve and engage in projects, initiatives and events that is assigned by the management which is necessary for the greater well being of the organization, its business results and the happiness and well being of its stakeholders.

Additional Requirements:
∎ Age 28 to 31 years
∎ Candidate should be energetic, confident and proactive attitude.
∎ Excellent communication (written/verbal) & presentation skills
∎ Positive work ethics and result oriented for assigned responsibilities.
∎ Self-driven to work under pressure and self-motivated to take new initiatives.
∎ Ability to maintain good interpersonal relationships and good teamwork.
∎ Ability to work independently with minimal supervision.
∎ Must have garments accessories market related knowledge.
∎ Must have at least 1 year working experience in customer service department with large garments accessories industry.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Gratuity
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Group Health & Life Insurance;

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 19 Apr 2021

Company Information:
∎ 11 Apr 2021
∎ Epyllion Group
∎ Address : Corporate Office: NINAKABBO, Level: 12, 227/A, Tejgaon-Gulshan Link Road, Postal Code: 1208, Dhaka, Bangladesh.
∎ Web : www.epylliongroup.com
∎ Business : Textile, Garments, Garments Accessories, Washing, Printing, Real Estate, Retail Fashion-Sailor, Food & Beverage.

Category: Garments/Textile

: Interested candidates who are confident and have right experience are requested to send their details CV with 1 pp size color photograph to HR, Admin & CSR Department, Epyllion Group, Corporate Office (NINAKABBO), Level: 12, 227/A, Tejgaon-Gulshan Link Road, Tejgaon, Postal Code: 1208, Dhaka, Bangladesh. Contact No: 222294271, 222290679, 222287293, 222260231, 222280223, 222280207.

Source: bdjobs.com

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