Executive - Customer Service (Garments Accessories)

Job Description

Title: Executive - Customer Service (Garments Accessories)

Company Name: Epyllion Group

Vacancy: 02

Job Location: Narayanganj

Employment Status: Full-time

Educational Requirements:
∎ MBA/Masters in Business Studies from any reputed university.

Experience Requirements:
∎ 2 to 3 year(s)
∎ The applicants should have experience in the following area(s): Customer relationship, Customer Service, Customer Support
∎ The applicants should have experience in the following business area(s): Garments Accessories, Packaging Industry

Job Responsibilities:
∎ Assist in providing necessary customer support to ensure customer satisfaction;
∎ Communicate with customers and receive their order and other requirements;
∎ Assist in convincing customer about product quality and service;
∎ Assist in placement of orders, refunds or exchange;
∎ Follow up commercial documents with commercial team to delivery & documents closing;
∎ Follow up with planning team for ensuring proper order production plan to ensure OTD;
∎ Assist in verifying production quality and quantity with production;

Additional Requirements:
∎ Age 27 to 30 years
∎ Candidate should be energetic, confident and proactive attitude.
∎ Excellent communication (written/verbal) & presentation skills
∎ Positive work ethics and result oriented for assigned responsibilities.
∎ Self-driven to work under pressure and self-motivated to take new initiatives.
∎ Ability to maintain good interpersonal relationships and good teamwork.
∎ Ability to work independently with minimal supervision.
∎ Must have garments accessories market related knowledge.
∎ Must have at least 1 year working experience in customer service department with large garments accessories industry.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Insurance, Gratuity
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Group Health & Life Insurance;

Application Deadline: 7 Aug 2020

Company Information:
∎ 30 Jul 2020
∎ Epyllion Group
∎ Address : Corporate Office: NINAKABBO, Level: 12, 227/A, Tejgaon-Gulshan Link Road, Postal Code: 1208, Dhaka, Bangladesh.
∎ Web : www.epylliongroup.com
∎ Business : Textile, Garments, Garments Accessories, Washing, Printing, Real Estate, Retail Fashion-Sailor, Food & Beverage.

Category: Garments/Textile

Source: bdjobs.com

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