Title: Executive - Customer Service (Garments Accessories)
Company Name: Epyllion Group
Vacancy: 02
Job Location: Narayanganj
Employment Status: Full-time
Educational Requirements:
∎ MBA/Masters in Business Studies from any reputed university.
Experience Requirements:
∎ 2 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Customer relationship, Customer Service, Customer Support
∎ The applicants should have experience in the following business area(s):
Garments Accessories, Packaging Industry
Job Responsibilities:
∎ Assist in providing necessary customer support to ensure customer satisfaction;
∎ Communicate with customers and receive their order and other requirements;
∎ Assist in convincing customer about product quality and service;
∎ Assist in placement of orders, refunds or exchange;
∎ Follow up commercial documents with commercial team to delivery & documents closing;
∎ Follow up with planning team for ensuring proper order production plan to ensure OTD;
∎ Assist in verifying production quality and quantity with production;
Additional Requirements:
∎ Age 27 to 30 years
∎ Candidate should be energetic, confident and proactive attitude.
∎ Excellent communication (written/verbal) & presentation skills
∎ Positive work ethics and result oriented for assigned responsibilities.
∎ Self-driven to work under pressure and self-motivated to take new initiatives.
∎ Ability to maintain good interpersonal relationships and good teamwork.
∎ Ability to work independently with minimal supervision.
∎ Must have garments accessories market related knowledge.
∎ Must have at least 1 year working experience in customer service department with large garments accessories industry.
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Insurance, Gratuity
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Group Health & Life Insurance;
Application Deadline: 7 Aug 2020
Company Information:
∎ 30 Jul 2020
∎ Epyllion Group
∎ Address : Corporate Office: NINAKABBO, Level: 12, 227/A, Tejgaon-Gulshan Link Road, Postal Code: 1208, Dhaka, Bangladesh.
∎ Web : www.epylliongroup.com
∎ Business : Textile, Garments, Garments Accessories, Washing, Printing, Real Estate, Retail Fashion-Sailor, Food & Beverage.
Category: Garments/Textile
Source: bdjobs.com