Title: Enginner, Service Sales
Company Name: Rahimafrooz Energy Services Ltd
Vacancy: 01
Age: 25 to 35 years
Job Location: Dhaka
Salary: Negotiable
Experience:
The applicant should have expertise and experience in Service Sales of Generator products
Achieve assigned targeted NSV for generator spare parts sales & GP as per ABP.
Conduct regular customer visits to both existing and prospective clients to promote spare parts and service offerings.
Ensure timely collection of receivables from customers with no overdue payments.
Prepare and submit timely and accurate offer for spares, ensuring follow up until deal closure.
Identify potential customers for spare parts, contribute to the growth of AMC (Annual Maintenance contract), build strong relationships and ensure repeat sales and AMC contract.
Collaborate with service operations to ensure timely customer support as per commitment.
Continuously monitor market trends and competitor activities, providing feedback to management for business strategy updates.
This role is responsible to start & close activity of the sales & service loop effectively by owning and using the I-Care automation software.
Provide technical guidance to customers regarding spare parts usage and product quality.
Maintain accurate records of sales activities, offers, work orders and submit all bills as per QMS forms & procedures.
Develop and maintain both existing and potential customers’ database.
Maintain a strong brand image for Rahimafrooz ( RA) and foster customer confidence and loyalty.
Perform any additional tasks assigned by the line manager contributing to broader team and organizational objectives.