E-Commerce Asst. Manager
Job Description
Title: E-Commerce Asst. Manager
Company Name: Artisan Outfitters Ltd.
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Computer Application (BCA)
∎ Skills Required: Customer Support/ Client Service
Experience Requirements:
∎ At least 5 year(s)
∎ The applicants should have experience in the following area(s):
Computer Operating
∎ The applicants should have experience in the following business area(s):
Retail Store
Job Context:
∎ We are looking for outstanding candidates who possess the ability to think analytically and out of the box along with passion for delivering optimal customer experience.
∎ This is a hands-on role (you`ll be the know `what, why, when & how` operations person!)
∎ The E-Commerce Executive grows the e-commerce business by improving the customer experience, executing customer order fulfilment and maintaining the digital platform. He/She conducts data analysis to generate data-driven market insights and manages relationships with business partners. He/She works in a fast-paced digital environment. He/She ensures smooth operation in the e-commerce business. He/She must be collaborative and results-oriented. He/She must be technology-savvy and able to operate well under pressure.
∎ Industry: Retail
Job Responsibilities:
∎ Create & maintain website content and ensure all content is up to date and ensure all pages, products & prices on the site are correct, updated and in line with trading at all times.
∎ Maintaining an understanding of current ecommerce practices through continuing education, reading, or participation in professional conferences, workshops, or groups
∎ Coordinate order processing, delivery and returns of customer orders.
∎ Coordinate with other teams on the execution of brand, marketing and e-commerce activities.
∎ Ensure the fulfilment of customers' orders via store pick of delivery service.
∎ Understanding and Handling the requirements of the project, conveying the message to our internal teams, and making sure the tasks are being done properly.
∎ Building an outstanding relationship with our clients through regular and proper follow-ups.
∎ Managing and leading the team and aligning them with the client's requirements.
∎ Understanding the scope of our business and building and nurturing client relations according to that.
∎ Maintain business partnerships, manage a diverse service environment and operations for good service.
∎ Manage the service quality and customer satisfaction and monitor and maintain proper functionality of the website.
∎ Observe the sales, promotions, marketing and social media activities over digital platforms.
∎ Track and report the business outcome of data-driven insights.
Additional Requirements:
∎ Age 25 to 35 years
∎ Both males and females are allowed to apply
∎ 5+ years of experience in e-commerce sector.
∎ Outstanding communication skills, both written and verbal.
∎ Ability to meet multiple deadlines.
Salary: Tk. 20000 - 25000 (Monthly)
Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 20 Nov 2021
Company Information:
∎ 25 Oct 2021
∎ Artisan Outfitters Ltd.
∎ Address : 348/B, Tejgaon Industrial Area,
∎ Web : www.artisanclick.com
∎ Business : ARTISAN has a strong reputation and one of the top fashion houses from the inception of its operation in the country. It was established in the year 2007 as a retails chain outlet with an aim to serve the nation professionally in the fields of retail and corporate market. Over the years we have completed a strong retail channel in the market. Since2007 Artisan continues to strive for providing reliable, efficient and cost-effective retail channel for customers. We are committed to follow quality, compliance and client’s ultimate satisfaction. It has largest independent corporate setup in Dhaka with full infrastructural facilities. Presently we are operating 20 branches Dhaka, Chittagong, Sylhet, Bogura along with one factory and 3 ware houses. This is worth mentioning that ARTISAN Considering the market thrust and emphasizing on service and quality.
Category: Marketing/Sales
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