DGM - Business Operations

Job Description

Title: DGM - Business Operations

Company Name: Sheba Group (Sheba Digital Limited)

Vacancy: 1

Age: 35 to 45 years

Job Location: Dhaka (Dhanmondi)

Salary: Tk. 80000 - 100000 (Monthly)

Experience:

• 10 to 15 years
• The applicants should have experience in the following business area(s): Telecommunication, Training Institutes, Software Company, IT Enabled Service, NGO, Educational Technology (Edtech) Startup

• Bachelor/Honors
• Masters

• 10 to 15 years
• The applicants should have experience in the following business area(s): Telecommunication, Training Institutes, Software Company, IT Enabled Service, NGO, Educational Technology (Edtech) Startup

• Age 35 to 45 years

• Strong IT skills, including Microsoft Word, Excel, PowerPoint and Outlook and familiarity with using social media in a professional context.

• Should have relevant good industry contact.     

• Good at English and communication with executives at international agencies/banks.    

• Should manage communication with board and CEO.      

• Excellent in communication with presentation and negotiation skills.      

• Synchronize BOD expectations to drive results.    

• Should be positive in attitude, result-oriented & ready to take challenges.      

• Use of Sales and Marketing Strategy.      

• Application of service, product, and customer technology knowledge.      

• Revenue & Pricing Management.    

• Business Operations Skills.      

• Strategic Customer Partnership.

• Setup overall business strategy with year-on-year revenue growth supported by planning and executing of sales and marketing drives.

• Responsible for New Business Development in line with agreed annual business plans in the short-run and long run.

• Overall responsible for driving acquisition of new educational institutes and retaining current customers to meet set annual revenue and profitability targets.

• Design and implement business operations strategies, plans and procedures.

• Oversee overall day to day operational and administrative activities by managing people and resources efficiently.

• Oversee customer service processes and organize them to enhance customer satisfaction.

• Maintain relationships with several banking institutions, MFS, educational institutes, and other vendors as well as visit and attend meetings for business opportunities.

• Develop business strategy and performance benchmarks and ensure that these are achieved to achieve overall business goals.

• Recommend yearly budget for Board approval and manage the organization`s resources within those budget guidelines.

• Demonstrate an effective and inspiring leadership for building and managing team, system, and culture across SDL for the overall development of the company.

• Hold others accountable to establish performance levels to achieve individual and group goals.

• Coach others and provide ongoing feedback and support to improve performance. 

• Mobile bill,Weekly 2 holidays
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2