Data Entry Operator (NIGHT SHIFT)

Job Description

Title: Data Entry Operator (NIGHT SHIFT)

Company Name: INNOV Tech

Vacancy: 30

Age: 18 to 25 years

Job Location: Gazipur (Tongi)

Salary: --

Experience:

• At least 1 years
• The applicants should have experience in the following business area(s): BPO/ Data Entry Firm,Call Center
• Freshers are also encouraged to apply.

• Higher Secondary
• Bachelor/Honors

• At least 1 years
• The applicants should have experience in the following business area(s): BPO/ Data Entry Firm,Call Center
• Freshers are also encouraged to apply.

• Age 18 to 25 years
• Freshers are also encouraged to apply.

• Good at English writing and speaking

• Can work on the night shift

• Excellent in Microsoft Office

• Strong practical knowledge of operating computer functions

• Good typing speed

• Ability to convey tone and intent clearly through text

• Fast and accurate typing skills

• Friendly, professional, and responsive communication style.

• Customer Interaction: Handle inbound/outbound calls, emails, or chats to assist

• Issue Resolution: Resolve customer complaints or problems promptly and efficiently

• Product Knowledge: Provide accurate information on products, services, or processes

• Performance Targets: Achieve key performance metrics, including call handling time, customer satisfaction, and issue resolution

• Documentation: Maintain accurate records of customer interactions and actions taken

• Team Collaboration: Work with team members to achieve departmental goals and improve service quality

• Compliance: Follow company policies and ensure compliance with relevant regulations

• Performance bonus,Over time allowance
• Salary Review: Half Yearly
• Festival Bonus: 2

• Loan facilities

• Snacks facilities