MCA Telesales Expert (Night Shift)

Job Description

Title: MCA Telesales Expert (Night Shift)

Company Name: INNOV Tech

Vacancy: n/a

Age: Na

Job Location: Anywhere in Bangladesh

Salary: --

Experience:

• 1 to 2 years

Published: 2026-08-13

Application Deadline: 2026-08-22

Education:

Requirements:

• 1 to 2 years

Skills Required:

Additional Requirements:

Responsibilities & Context: Job Location: Dhaka, Bangladesh Job Responsibilities: Make outbound calls to US-based business owners using company-provided leads and calling systems. Introduce MCA and business financing solutions professionally and confidently. Identify business owners who have a genuine need for working capital or business funding. Qualify prospects based on business requirements and relevant eligibility information. Explain the general benefits and structure of business financing clearly and accurately. Ask appropriate discovery questions to understand the prospect`s business and funding needs. Build rapport and establish trust with business owners during outbound calls. Handle common objections related to funding, rates, eligibility, documentation, and the application process. Follow the approved company sales script, call flow, and compliance guidelines. Generate qualified leads and transfer or schedule qualified prospects for the appropriate sales/closing team. Follow up with interested prospects according to the company`s follow-up process. Maintain accurate records of calls, conversations, lead status, and follow-up activities in the CRM/dialer. Meet or exceed daily, weekly, and monthly calling and performance targets. Maintain professional call quality and communication standards. Review feedback from supervisors and continuously improve sales performance. Work closely with Team Leaders, Sales Managers, and Operations Managers to achieve campaign objectives. Report important prospect feedback, objections, and market trends to management. Required Qualifications: Minimum 1–2 years of experience in MCA telesales, business funding, commercial finance, loan sales, or related outbound sales. Proven experience selling or generating leads for the US market. Strong understanding of MCA and basic business financing concepts. Previous experience working with a power dialer, predictive dialer, CRM, or call-center software. Candidates with a proven track record of achieving sales or lead-generation targets will be highly preferred. Required Skills: Excellent spoken English with clear American-market communication. Strong cold-calling and telesales abilities. Excellent persuasion and negotiation skills. Strong objection-handling ability. Ability to quickly build rapport with business owners. Strong listening and questioning skills. Target-oriented and highly motivated. Ability to remain confident and professional during difficult calls. Good CRM and computer skills. Ability to work independently while contributing to a team environment. MCA Knowledge The ideal candidate should have a practical understanding of: Merchant Cash Advance Business working capital Business revenue and cash flow Factor rates and repayment structures Business funding qualification Basic funding terminology MCA lead qualification Common objections from business owners The general MCA sales process Candidates who already have experience speaking with US business owners about MCA or business funding will have a significant advantage. Key Performance Indicators (KPIs) Performance will be evaluated based on: Daily outbound calls Qualified leads generated Lead-to-opportunity conversion Applications generated Transfers/appointments Conversion rate Talk time and call quality Follow-up performance Attendance and punctuality Monthly sales/revenue contribution What We Are Looking For We are looking for someone who is confident on the phone, competitive, persistent, and results-oriented. You should not be afraid of rejection and should be able to maintain a positive attitude throughout a high-volume outbound calling environment. A successful candidate should be able to turn a cold conversation with a business owner into a qualified business opportunity through effective communication, proper discovery, objection handling, and follow-up. Compensation & Benefits Competitive salary based on experience Performance-based commission/incentives Monthly performance bonuses Sales achievement incentives Career growth opportunities Professional call-center environment Training and coaching Opportunity to work with the US market

Job Other Benifits:

Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Both Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

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