Customer Support Executive, IT

Job Description

Title: Customer Support Executive, IT

Company Name: Print Tech BD

Vacancy: 02

Age: 20 to 35 years

Job Location: Dhaka (Motijheel)

Salary: Tk. 12000 - 15000 (Monthly)

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): IT Enabled Service

• Diploma in Engineering
• HSC
• Bachelor of Science (Pass)

• 1 to 3 years
• The applicants should have experience in the following business area(s): IT Enabled Service

• Age 20 to 35 years
• Only Female

·        Must have basic knowledge of computer hardware, networking, operating systems and computer accessories .

·        Must have basic knowledge of Install, configure, and troubleshoot desktop computers, laptops, printers, scanners, and other IT equipment.

·        Must be familiar with Windows OS, Microsoft Office, and general troubleshooting procedures.

·        Must have basic knowledge of Maintain LAN, Wi-Fi, internet connectivity, and network devices.

·        Monitor and ensure smooth operation of IT systems and infrastructure.

·        Install and update operating systems, antivirus software, and business applications..

·        Coordinate with vendors/service providers for IT-related maintenance and support.

·        Provide technical assistance to users and resolve day-to-day IT issues promptly.

·        Any others task assign by management.

• T/A,Mobile bill,Over time allowance,Performance bonus
• Salary Review: Yearly
• Festival Bonus: 2